silhouettevases.com

4.3
4.3 Based on 248 reviews

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Average Rating

4.3

/
5

248 Reviews

5 Star
81%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
16%

Filtered Reviews

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Review Time

DH80
Beautiful vases

Beautiful vases and great customer service! The vases make a perfect addition to any room 😍

5
Date of experience: Apr 01, 2024
Ginny Carter
Good quality…

I ordered the vases and they are good quality. The only issue I had was it took 2 weeks for them to get back me as there was no tracking number and they lost my address. After a few messages back and forth they managed to resend them again. It took a few months but we got there in the end.

4
Date of experience: Mar 30, 2024
DO NOT BUY FROM HERE

DO NOT BUY FROM HERE! You will lose your money and not receive any products! This has been going on 6 weeks now and keeps on blaming Royal Mail for losing them EVERY TIME! SCAM! DO NOT BUY!!!

1
Date of experience: Mar 20, 2024
Elckaa
Poor service - scam - no product no refund!

Purchased early January - items were not recieved I followed up only to be told they hadn't sent - weeks of back and forth with ME following up the SLOW email responses.....Then told I'd get a refund - 9 weeks later still chasing - slow slo responses and always me following up. This is ridiculous - requested direct contact nothing - next step is to go around to the registered address....DO NOT PURCHASE FROM THEM - SCAM!!!!

1
Date of experience: Mar 13, 2024
Sapphire Anderson
SCAM, dont purchase! Slow customer service!

They have told me three times to ship out my vases but I still havent received anything. This is a scam. DON’T purchase!!! Says shipping time is 1-3 days. Now three weeks later, they still haven’t shipped out anything. Do not recommend at all!

1
Date of experience: Mar 01, 2024
Kelsey W.
Very poor customer service.Never…

Very poor customer service.Never received refund from them.SCAM

1
Date of experience: Mar 01, 2024
zPitchouz
I would like to thank you for your kid kidness 🩷

I would like to thank you for your kindness. You have been able to answer every problem. And which makes me want to order from you again. The vases are beautiful 😍 Thank you again and see you soon ✌🏾.

5
Date of experience: Feb 29, 2024
Very pretty

Very pretty

5
Date of experience: Feb 27, 2024
Cardew
Scam artists

Never received order, haven’t received refund. Takes days to respond.Absolute scam!I wouldn’t believe any of these positive reviews.I don’t believe this is even a business.AVOID AVOID AVOID

1
Date of experience: Feb 21, 2024
Jonathan C.
Great experience from start to end

Ordered online, despite the delivery taking longer than anticipated (not due to seller, but manufacturer), I was kept fully informed through the process and had regular check points to ensure all was in hand. Received the items which were a fab addition to a newly decorated bedroom. The candle holder and vase with pampas grass is a real statement on shelving. Would order from them again, really happy with overall experience.

5
Date of experience: Feb 19, 2024

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