Review Time
I ordered the vases and they are good quality. The only issue I had was it took 2 weeks for them to get back me as there was no tracking number and they lost my address. After a few messages back and forth they managed to resend them again. It took a few months but we got there in the end.
Purchased early January - items were not recieved I followed up only to be told they hadn't sent - weeks of back and forth with ME following up the SLOW email responses.....Then told I'd get a refund - 9 weeks later still chasing - slow slo responses and always me following up. This is ridiculous - requested direct contact nothing - next step is to go around to the registered address....DO NOT PURCHASE FROM THEM - SCAM!!!!
They have told me three times to ship out my vases but I still havent received anything. This is a scam. DON’T purchase!!! Says shipping time is 1-3 days. Now three weeks later, they still haven’t shipped out anything. Do not recommend at all!
Ordered online, despite the delivery taking longer than anticipated (not due to seller, but manufacturer), I was kept fully informed through the process and had regular check points to ensure all was in hand. Received the items which were a fab addition to a newly decorated bedroom. The candle holder and vase with pampas grass is a real statement on shelving. Would order from them again, really happy with overall experience.
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