silhouettevases.com

4.3
4.3 Based on 248 reviews

...

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Average Rating

4.3

/
5

248 Reviews

5 Star
81%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
16%

Filtered Reviews

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Review Time

Sydney T.
Wonderful communication and beautiful flowers

The representative provided excellent communication throughout, even during delivery delays. The flowers are stunning, and I've already placed two repeat orders. Thank you for the amazing service!

5
Date of experience: Nov 23, 2025
Hayden
Satisfied customer

I experienced a delay with my order, but the representative helped me, and it arrived perfectly. I appreciate her effort and will definitely order again. Thank you for the excellent service!

5
Date of experience: Nov 22, 2025
KB10
Disappointing experience

I've discovered that this company misrepresents its excellent ratings and its 30-day return policy. There is no return process, and refunds are impossible. My flowers arrived, but the color and quality were not as advertised. They looked cheap for the price I paid. After weeks of trying to get return details, I was ignored. I raised a dispute with the payment service, but they closed it without my consent, claiming I had received my order. Now, I'm escalating this with my bank. Avoid this company!

1
Date of experience: Nov 22, 2025
Nelson C.
One star is too much

I'm giving one star only because I can’t give zero. My experience mirrors many others here. Shame on the representative!

1
Date of experience: Nov 15, 2025
Cliff C.
Fraud alert!

This is a scam! My order never arrived, and the representative always gives the same response. The website should be shut down, and it's baffling that social media platforms don't block them.

1
Date of experience: Nov 11, 2025
Heidi K.
Totally scam

I bought an item, but they never shipped it and won't give me a refund. This is total scam. Do not buy from here!At first, Emily kept saying she's would send it, but now Emily don't even reply. It's been 6 months, and the stress has been overwhelming.Avoid this shop!!

1
Date of experience: Oct 31, 2025
Robyn
Scam - AVOID!

Purchase paid for and item never arrived. Emily would reply to my emails and string me along saying that a new vase replacement would be in the mail or the refund would be processed that same week. Over 6 months later she stopped replying to my emails and no refund or product was ever received. AVOID as I was completely scammed.

1
Date of experience: Oct 22, 2025
Louise
Absolute Scam

Absolute Scam . Emailed about 6 times Heard many excuses from an Emily over and over again .

1
Date of experience: Oct 18, 2025
Consumer
FRAUD

Everyone is right. It’s a scam. They take your money and never deliver the product. This “Emily” character drags you along making you think they’ll help and just keep your money. Wished I had researched before buying

1
Date of experience: Oct 14, 2025
Lea Dallal
Do not buy from this company

Do not buy from this company. It i a scam. The alleged Emil responded to the email once but did not provide any information, further contact has gone unanswered. It is a scam! L

1
Date of experience: Oct 08, 2025

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