simplyeyeglasses.com

4.7
4.7 Based on 840 reviews

Eyeglasses: Prescription eyeglasses from SimplyEyeglasses.com, glasses, sunglasses and lenses by brand name eyeglass designers at a discount online....

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Average Rating

4.7

/
5

840 Reviews

5 Star
86%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
2%

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Review Time

Iris Anderson
Trusted Online professional and quality eyewear

Cindy was patient and professional and answered all my many questions. It is my second purchase from them. Excellent place to do business with and trust your eyewear to.

5
Date of experience: Jan 02, 2024
Patricia Widrick
Trusted Online professional and quality eyewear

Cindy was patient and professional and answered all my many questions. It is my second purchase from them. Excellent place to do business with and trust your eyewear to.

5
Date of experience: Jan 02, 2024
Archibald H.
Excellent Customer Service

After looking for a hard-to-find frame from a few places, Cindy, from SimplyEyeglasses.com found it directly from the manufacturer, and got it ordered and delivered to me as quickly as possible. THANK YOU so much for your Excellent Customer Service, Cindy, and SimplyEyeglasses.com. This is a Quality Company you can Trust.

5
Date of experience: Dec 15, 2023
Bryan McCollough
Excellent Customer Service

After looking for a hard-to-find frame from a few places, Cindy, from SimplyEyeglasses.com found it directly from the manufacturer, and got it ordered and delivered to me as quickly as possible. THANK YOU so much for your Excellent Customer Service, Cindy, and SimplyEyeglasses.com. This is a Quality Company you can Trust.

5
Date of experience: Dec 15, 2023
Loulou_0309
Difficult prescription to work with and glasses turned out perfect

I was very hesitant, if not scared, about ordering my glasses online. I had never ordered online but the frames I wanted are no longer available at any retailer in the island were I live. With the previous two pairs of glasses I had to settle for what I found in the stores and had problems with the glasses that were not quite right.  I decided to see if I found the frames on the internet and saw that Simplyeyeglasses carried them.The first time I called I just wanted to ask questions and see if it convinced me. My prescription is for progressive lenses that vary greatly from one eye to the other, one eye needing a lot of correction. The type of frame I wanted is with the glass exposed (there isn't a frame around the glass) which can be difficult to work with my type of prescription because it's difficult to "hide" the difference between one lens and the other, and the circumference of the lens is very small to fit the progression of the progressive lens.The representative from Simpyeyeglasses answered all my questions and addressed my fears thoroughly. She was very knowledgeable about the options I had and explained everything in detail.  I thought it would be so complicated and she made it very straightforward and easy. The glasses turned out perfect. I love them! I wish I had decided to give it a try sooner.

5
Date of experience: Aug 15, 2023
Maru Hernandez
Difficult prescription to work with and glasses turned out perfect

I was very hesitant, if not scared, about ordering my glasses online. I had never ordered online but the frames I wanted are no longer available at any retailer in the island were I live. With the previous two pairs of glasses I had to settle for what I found in the stores and had problems with the glasses that were not quite right.  I decided to see if I found the frames on the internet and saw that Simplyeyeglasses carried them.The first time I called I just wanted to ask questions and see if it convinced me. My prescription is for progressive lenses that vary greatly from one eye to the other, one eye needing a lot of correction. The type of frame I wanted is with the glass exposed (there isn't a frame around the glass) which can be difficult to work with my type of prescription because it's difficult to "hide" the difference between one lens and the other, and the circumference of the lens is very small to fit the progression of the progressive lens.The representative from Simpyeyeglasses answered all my questions and addressed my fears thoroughly. She was very knowledgeable about the options I had and explained everything in detail.  I thought it would be so complicated and she made it very straightforward and easy. The glasses turned out perfect. I love them! I wish I had decided to give it a try sooner.

5
Date of experience: Aug 15, 2023
Gus Harris
Great service and an excellent result.

I typically buy my glasses through an online retailer so I have a fair amount of experience with this process.I have read some negative reviews about this company, but most of them are years old.My recent experience was nothing short of professional and easy.After an online order with a pair of frames that had to be ordered, they kept in touch, ordered the lenses, and responded to emails and phone calls.They never acted like I was anything but a valued customer.The glasses came on time and are as expected.My only issue was not being able to order a name brand progressive lense. However, the digital progressive that they offered seems as good as my last name brand progressive.I would order from them again.

5
Date of experience: Jul 06, 2023
Mark
Great service and an excellent result.

I typically buy my glasses through an online retailer so I have a fair amount of experience with this process.I have read some negative reviews about this company, but most of them are years old.My recent experience was nothing short of professional and easy.After an online order with a pair of frames that had to be ordered, they kept in touch, ordered the lenses, and responded to emails and phone calls.They never acted like I was anything but a valued customer.The glasses came on time and are as expected.My only issue was not being able to order a name brand progressive lense. However, the digital progressive that they offered seems as good as my last name brand progressive.I would order from them again.

5
Date of experience: Jul 06, 2023
Boichfamily
Great Customer Service from Cindy

Cindy was so kind, patient and helpful!This was my first time buying glasses online and Cindy made it so easy.I really appreciate her expertise.I got my glasses and am very happy.Thanks Cindy - you’re the best!

5
Date of experience: Jun 13, 2023
Great Customer Service from Cindy

Cindy was so kind, patient and helpful!This was my first time buying glasses online and Cindy made it so easy.I really appreciate her expertise.I got my glasses and am very happy.Thanks Cindy - you’re the best!

5
Date of experience: Jun 13, 2023

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