simplyeyeglasses.com

4.7
4.7 Based on 840 reviews

Eyeglasses: Prescription eyeglasses from SimplyEyeglasses.com, glasses, sunglasses and lenses by brand name eyeglass designers at a discount online....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

840 Reviews

5 Star
86%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
2%

Filtered Reviews

Filter Reviews

Review Time

LA30
Wonderful experience

This company had the EXACT frames that I needed to replace my broken ones - I thought I was going to be out of luck, but simplyeyeglasses was my hero! They called me personally to help with my order, which arrived so very fast. Simplyeyeglasses has won me over!

5
Date of experience: Nov 03, 2022
Monica Jones
Wonderful experience

This company had the EXACT frames that I needed to replace my broken ones - I thought I was going to be out of luck, but simplyeyeglasses was my hero! They called me personally to help with my order, which arrived so very fast. Simplyeyeglasses has won me over!

5
Date of experience: Nov 03, 2022
Willy Patterson
Incredible staff and support

Cindy was extremely helpful and personally called me before cancelling my order to let me know a product was no longer available and to give me an option to modify it. I called back and got ahold of Cindy quick and order revision emailed to me within minutes, amazing customer service! I also appreciate the shipper being named when selecting options since I live in a rural area and only can use a PO box for USPS. A+++

5
Date of experience: Nov 02, 2022
Laurel Warddrip
Incredible staff and support

Cindy was extremely helpful and personally called me before cancelling my order to let me know a product was no longer available and to give me an option to modify it. I called back and got ahold of Cindy quick and order revision emailed to me within minutes, amazing customer service! I also appreciate the shipper being named when selecting options since I live in a rural area and only can use a PO box for USPS. A+++

5
Date of experience: Nov 02, 2022
Hester
Cancelled order

I ordered Kate Young eyeglasses K309 with order number yhst-81762675697510-100357. I paid $136.87 but I was surprised that my order was cancelled. It says in their email that the product is no longer available. I already sent an email 2x but I have not received any response. They should have contacted me for refund or any eyeglasses frame replacement since I badly needed the frame.

1
Date of experience: Oct 29, 2022
Ma Norina Ocampo
Cancelled order

I ordered Kate Young eyeglasses K309 with order number yhst-81762675697510-100357. I paid $136.87 but I was surprised that my order was cancelled. It says in their email that the product is no longer available. I already sent an email 2x but I have not received any response. They should have contacted me for refund or any eyeglasses frame replacement since I badly needed the frame.

1
Date of experience: Oct 29, 2022
Camila Wade
Excellent glasses!

Great service! Great glasses B)

5
Date of experience: Sep 23, 2022
Alana Parker
Excellent glasses!

Great service! Great glasses B)

5
Date of experience: Sep 23, 2022
Wendy Reed
I purchased glasses from Simply…

I purchased glasses from Simply Eyeglasses that advertises themselves as a direct to consumer store but when I received the glasses they were not wearable as the logo was etched into the center of the lens. When I contacted customer service I was told I could return them less shipping and a $10 fee plus the cost of my own return shipping because “You purchased the frame only which comes directly from the manufacturer with the manufacturers demo lenses just like the frames you would see at an optical to try on frames.” The description and picture did not mention this at all nor was customer service able to show me where it was noted (because it’s not). Do not sell glasses fit only for an optometrist to an individual customer…you know better

1
Date of experience: Sep 19, 2022
Deanna Zuber Galloway
I purchased glasses from Simply…

I purchased glasses from Simply Eyeglasses that advertises themselves as a direct to consumer store but when I received the glasses they were not wearable as the logo was etched into the center of the lens. When I contacted customer service I was told I could return them less shipping and a $10 fee plus the cost of my own return shipping because “You purchased the frame only which comes directly from the manufacturer with the manufacturers demo lenses just like the frames you would see at an optical to try on frames.” The description and picture did not mention this at all nor was customer service able to show me where it was noted (because it’s not). Do not sell glasses fit only for an optometrist to an individual customer…you know better

1
Date of experience: Sep 19, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More