Name: skinnydiplondon.com
Telephone: 000000000
Rating: 4.0

Kira Pattinson Guest

Great Resolution

I accidentally received the incorrect phone case by mistake (it happens sometimes) and Lottie was so quick to get that resolved for me. She’s was polite and helpful and helped to turn what could have been a negative experience into a really positive one. Thank you!!!

Date of experience: Nov 21, 2025

Kirstine McClenaghan Guest

3 months ago

Great customer service from Alessia

Great customer service from Alessia! Thanks so much for your help

Date of experience: Nov 19, 2025

Amy Oakes Guest

3 months ago

Excellent customer service

I ordered a lovely phone case but put the wrong address details. After emailing them Lottie amended the details and I received the phone case just a few days later. Excellent customer service.

Date of experience: Nov 19, 2025

BA Guest

3 months ago

Their refund process is slow and…

Their refund process is slow and unresponsive that I had to wait for a month to get my refunds, and even I had to send a email to nudge them.

Date of experience: Nov 18, 2025

Ross Young Guest

3 months ago

Brilliant product very happy with the…

Brilliant product very happy with the way it turned out and was delivered so quickly 😊

Date of experience: Nov 18, 2025

Lesley Nash Guest

3 months ago

No complaints

Item arrived on time and was exactly what was ordered. Very happy

Date of experience: Nov 18, 2025

Lulu Guest

3 months ago

So helpful - thank you Lottie x

Thank you Lottie! You were so helpful & I really appreciate it. Recommend Skinnydip London always! x

Date of experience: Nov 17, 2025

Joy Buck Guest

3 months ago

Great Customer Service

After the Courier (Evri) had failed to deliver my parcel correctly, I contacted skinny dip’s customer service team which sorted me out and replaced my item. Thank you so much. The item is great quality 💛

Date of experience: Nov 17, 2025

Memphis Ogilvie Guest

3 months ago

5 stars for Lottie

So unfortunately skinny dip got my order wrong but the customer service team were very helpful straight away and team member Lottie helped get my order corrected quickly, and I have a replacement on the way, so 5 stars for Lottie. Thank you.