Review Time
I've purchased quite a few skullcandy earphones over the past number of years and for the first time, I actually had an issue with one earbud not working and Diem in customer service sorted everything out! Really professional, empathetic and efficient. Would definitely continue to shop at Skullcandy!
2 weeks in my Skullcandy SLYR headphones snapped just from me TRYING TO PUT THEM ON. not only that but the quality of the sound is SO bad its crazy. i can literally go ahead and buy cheaper headphones and they have better quality.DO NOT buy anything from this company everything is made from plastic and it looks like its held with GLUE.
More people like Dave C and less chatbot. I will soon start choosing the companies that are easy to reach no one have time to be guessing which word combinations will get you human assistance. There should be a contact email, that’s what builds trust. When finding people is an issue, you are not trustworthy… Thanks Dave 🙌🙌 we need more like you in customer support
I ordered from the website, I got a confirmation mail, but then nothing really happened. The UPS number was an old one from 2023 in the US. I thought: "Damn, I got scammed."Then I used the chatbot and there was an answer from a customer service employee - Rhyan. He was very helpful & did an amazing job. We reordered and the item arrived a few days later.Thank you Rhyan for that amazing help!
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Skullcandy makes the sickest headphones, earphones & portable speakers on the market. Hear the difference today.
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