Review Time
This is the worst company I've ever had to deal with. I tried to repay my loan months ago and I had to deal with someone who clearly had no idea what he's doing. It was like someone was taken off the street without training and asked to deal with the enquiry on the spot.I was trying to contact them again and repay my loan but it is impossible to connect for days. Nightmare.
Paid my loan back. Overpaid had to chase as zero effort from them to stop collecting or refund. Advised can have a refund and to update bank info on website. Website only allows this if you key in old bank info first ( can't see on site) I left university decades back haven't had the bank in question for over a decade. Massive overkill by SLC to stop you getting a refund, as they know no one keeps old info from decades ago. while they still take funds from you wages. Complained got zero help . Just debt collections and thiefs by another name. ref 09074879
I must express my profound disappointment with the services provided by Student Finance England. My experience, particularly in dealing with their handling of financial matters, has been nothing short of frustrating.In 2022, I encountered unforeseen circumstances that led to a brief period of unemployment. Despite promptly securing employment within two months and diligently updating my employment details with Student Finance England, my maintenance loan has been inexplicably withheld. The reason provided is a purported lack of evidence, despite my submission of the necessary documentation.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.
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