sleepgram.com

3.8
3.8 Based on 140 reviews

Sleepgram is the best pillow tech advancement since feathers. Our pillows, comforters, and cases come with free delivery, free returns, and a 100-night trial....

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Average Rating

3.8

/
5

140 Reviews

5 Star
63%
4 Star
5%
3 Star
4%
2 Star
6%
1 Star
21%

Filtered Reviews

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Review Time

Marcia
I have several Sleepgram pillows

I have several Sleepgram pillows, but I wanted two king pillows, so I went directly to Sleepgram. I love their pillows. They are high quality, comfortable, like a cloud, and easy to wash. I highly recommend them!!

5
Date of experience: Jan 01, 2025
Julian Wright
Simply Amazing

I got the Pillows, and thought wow. They come shrink wrapped. I followed all the Instructions & they're a game changer. I had Tempurpedic Pillows, until last night. I slept all night, woke up feeling rested, no neck stiffness or pain. These are the best pillows I've ever had. Take a chance try them.

5
Date of experience: Jan 01, 2025
Odette Lewis
This is the best pillow we have found…

This is the best pillow we have found which eliminates neck pain & shoulder cramps, is comfortable, “cushy” and sturdy. Easy to wash and keep clean.

5
Date of experience: Dec 31, 2024
Andrée Sanders
The worst experience I ever had...

I ordered 2 queen pillow sets on 12/31/24 because there was a free shipping and a 50% off special. - 1st issue, I was never given the discount. I had to call and email and show proof of the discount that was offered (luckily I had screen shots). - 2nd issue, I didnt receive a shipping confirmation or tracking for over a week. I had to call and email several times before I was told, the order had no movment and they issued me a new order. - 3rd issue, after 2 weeks, I still did not receive a shipping conformation or tracking. Again, I had to make phone calls to the customer care and send several email. I was told I would get an email with this information in 24 hours. - 4th issue, 3 days passed and I still have not received any shipping conformation or tracking information. So after more than 3 weeks, I finally reached out to them "Again" and demanded a full refund. They immediately sent an email saying they would refund my money.- 5th issue, several days past and I did not receive my refund. So, Again I reached out to them about my refund and they responded, saying, they issued it already. I finally got my refund.What a horrific experience it was to try and buy a set of pillows. I reached out to their customer care as they said and still never got results or the pillows. I truly feel they did not want to give me the 50% discount that they advertised and made it impossible for me to receive this purchase.In retail, it's not only about the product, it's also about the experience. I never got to try their product because the horrible experience I received that did not allow me to receive the pillows. I kept all the emails, and screen shots of the discounts offered, phone calls I made and their responses. Just incase I ever needed to prove my review is 100% legitimate. The only advise I can give to this business is, invest some money in customer care, without that, your product will eventually lose its appeal.

1
Date of experience: Dec 31, 2024
Love the Weighted Blanket!!!

I have enjoyed my weighted blanket & bought 3 more as Christmas Gifts!!!

5
Date of experience: Dec 25, 2024
JPZD01
Wonderful pillows

I have loved my previous pillow purchases. I purchased these as a gift for a friend. He raved about how wonderfully he slept on them. Thank you for your prompt service.

5
Date of experience: Dec 24, 2024
Jody Hughes
Lifetime Warranty Replacement

They recently replaced my pillows by honoring the lifetime warranty after I purchased it 4 years ago.

5
Date of experience: Dec 14, 2024
Still waiting for pillows

Still waiting for pillows

2
Date of experience: Dec 14, 2024
Jedflah
I am waiting on 5 sets of pillows and…

I am waiting on 5 sets of pillows and pillow cases I ordered December 13,14 and 15, 2024.

3
Date of experience: Dec 13, 2024
Barbara W.
Will I ever receive my order

I placed my order on December 2nd and am still waiting. I would not have ordered if I had known it would take this long. Your site says orders ship in two days; mine did not ship for seven days. It is now December 13th, and I still have not received it.

2
Date of experience: Dec 13, 2024

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Business Details

  • Sleepgram is the best pillow tech advancement since feathers. Our pillows, comforters, and cases come with free delivery, free returns, and a 100-night trial.

  • language https://sleepgram.com

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