Review Time
I am a new SmallPDF client and so far, so good! I made an error in starting up my account and I had a reply from the client service team immediately with a resolution. I expect that satisfaction will continue in the future. Thank you for being there SmallPDF with your flexible and economical service3.
Great company that offers great products. I have been using their service since around 2013 and it has been very helpful to my business. The support team is very responsive and very professional. Greatly appreciated. Great job and thank you!
Stupidly fell for the 'free trial' to convert 1 document and then a few weeks later had £81 taken out of my bank. When I contacted the company they said that by accepting T&C I was agreeing to make this payment. They really should make that clearer on their website as I'm sure I'm not the only person who doesn't have time or energy to ready through pages of small print!
I have been using Smallpdf for over 4 years, it is my go to for anything relating to documents including Word, Excel and of course PDF documents. I haven't had to contact support very often because the product is so intuitive, but just last week I did contact them about a change in a feature. I was pleasantly surprised when I received an email from an actual person! My request was handled promptly, professional and had a personal touch which I really appreciated.Great product, amazing support staff. I am a customer for life.
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