smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%

Filtered Reviews

Filter Reviews

Review Time

WS39
A payment was made for subscription but…

A payment was made for subscription but I didn't know which account it was for. I got a quick reply after verifying my identity.

5
Date of experience: Jan 29, 2025
Clifton Scott
Beware of this website

Beware of this website, offers free trial and asking for credit card when trying to save the document.

1
Date of experience: Jan 29, 2025
It took the money ftom my card for a…

It took the money ftom my card for a yearly subscription ,i didnt even notice it and they dont want to return it..highly not recommended.

1
Date of experience: Jan 29, 2025
Ts_Xarten
Great Customer service

Great Customer service, immediate response and interested in really helping the customer. 10/10 can recommand.

5
Date of experience: Jan 28, 2025
Laurel Howard
Email Communication was quick and easy…

Email Communication was quick and easy with Shannen - Customer Support. Very helpful and attentive

5
Date of experience: Jan 28, 2025
Jodie Walker
I appreciate the prompt responses

I appreciate the prompt responses. Thank you so much.

5
Date of experience: Jan 27, 2025
CiteK42
Avoid this company and its “free trial”

Following the previous review I completely agree the “free trial” system please avoid this company completely.Payment details are taken up front and they rely on customers forgetting to cancel after the 7 day period meaning you must automatically pay an expensive £81 for the year.No reminder email was sent again hoping you forget.I cancelled the day after the trial ended and there was absolutely no compromise from them when I emailed them, I even offered to pay for the first month but they said no outright.This business is deceptive and unfair in its trial policy and I was expecting more from them. Please don’t make the same mistake I did and use someone else.

1
Date of experience: Jan 27, 2025
Valda C.
Used to remove passwords

I used your software to remove passwords from documents I had to submit without them.

4
Date of experience: Jan 24, 2025
Natos3388
Rescueing old lost Microsoft files and docs

The product can save old PPt and old words doc, old excel files, and convert them into either PDF and newer versions of the relevant Microsoft docs....really good for recovery.

5
Date of experience: Jan 24, 2025
Tiixo_Fr84
Small.pdf Unethical Subscription…

Small.pdf Unethical Subscription PracticesI’m disappointed with how this company handles their “free trial” system. They require payment details upfront, clearly relying on customers forgetting to cancel so they can charge them. A free trial should be just that—free—without strings attached. They could at least send reminders before charging or remove the need for payment details altogether. This practice feels unfair and deceptive, and it’s not the kind of transparency I’d expect from a trustworthy company.

1
Date of experience: Jan 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More