smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

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Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%

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Review Time

enzorod0641
I am a fan

I am a fan! I am an absolute advocate for SmallPDF - they make the complicated, less complicated and have used their incredible platform in various roles (and in my personal life) for the last 14 years. Their customer service is incredible - friendly, efficient and effective! Thank you SmallPDF team x

5
Date of experience: Nov 20, 2024
Bobbi
The kindest team I have ever spoken to.

The kindest team I have ever spoken to.Very helpful, super kind. Solved a problem immediately

5
Date of experience: Nov 20, 2024
pierre7001
Great application with easy to use interface and swift outputs

This is a fantastic application backed by stellar customer service. My experience with getting issues resolved has been nothing short of stellar. Venus who assisted me was clear, concise and helped me with a resolution immediately.

5
Date of experience: Nov 20, 2024
Fast and accommodating support!

Very fast reply The support was very friendly, courteous and accommodating!

5
Date of experience: Nov 19, 2024
Adriana Popa
Great customer service!

Great customer service!

5
Date of experience: Nov 18, 2024
Eric Long
Great application, very easy to use and the customer support is perfect. This is a great application

This is a great application and it minimises the file size of .pdf files very easily and also converting it to Word files, and I found the customer support very empathetic and very happy to resolve issues regarding usability and feedback All in all, I would highly recommend? recommend Small PDF, to any of my friends and and family. Andrew Chan

5
Date of experience: Nov 18, 2024
hoggoun35
Great Customer Support

Great Customer Support! I recently forgot to cancel the subscription plan before the trial period ended. The customer support team was kind enough to allow my subscription plan and provide a full-refund.

5
Date of experience: Nov 14, 2024
Lina Parker
My account was not being recognized by…

My account was not being recognized by the web-based page that came up after I logged in. When I would try to use a feature, and then download the document after the feature completed its task, I was not able to download because the system thought I was not a subscriber.Venus advised me to clear my cache and browsing history. That advice worked!Jim F

5
Date of experience: Nov 13, 2024
Miranda B.
Accidental annual subscription

I made a mistake and ordered a package for a whole year. But it was a mistake. I tried to cancel the order, but the time was up. Smallpdf's friendly service gave me a solution for both parts. I'm satisfied. Thank you very much.

5
Date of experience: Nov 12, 2024
RM67
Great support

Responded to my question quickly and helpful

5
Date of experience: Nov 10, 2024

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Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

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