Review Time
Ordered an office chair in Jan 2025. Almost March and still haven’t got it. Rang them, just a recording. Emailed everyday for weeks, had ONE response. Went on FB, left messages (I’m not the only one). Tried to talk to someone through Messenger, no response. Have reported them to Australian & State Consumer Protection. Waiting for Conciliation. Don’t get caught, this place does NOT exist. Now I have no chair and have to save to again. Mongrels.
Another unhappy customer here. I purchased early Dec 2024 and yet to receive my items. I have only ever received a confirmation email after purchasing and nothing else since. It’s been well over the 2 to19 day deliver time - expected over the festive period. It has been a total of 5 weeks!! I have tried calling and emailing the company on numerous occasions over the last 2 weeks asking for information or a refund but still I have received no response. I can’t believe this company is getting away with it. It’s criminal and I will be another person reporting to ACCC.
Smarteyz advertised 9th Gen iPads WI-FI for 769.99. Ordered on 26th December 2024. Confirmation of payment email came with a note that they would advise tracking details once it was sent. Several emails later with just one response saying they would cross check it’s now been 8 weeks. We’ll see how the bank goes with a chargeback. They did send an email wondering when I would make my next order - that would be NEVER 🤪
Ordered a battery in mid December. Despite receiving a message saying my order was being packed it never arrived. I tried contacting them several times before getting a reply asking for my order number after saying that I would report them as a scam. I sent the order number and have been unable to get a response since. Based on my experience and others avoid this company totally. I will report them as a scam and urge others to do the same.
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https://smartyez.com
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