smithfashion.co.uk

2.8
2.8 Based on 22 reviews

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Average Rating

2.8

/
5

22 Reviews

5 Star
42%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
58%

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Marek Godzimirski
One star just to leave a review. Order never arrived, no refund, customer service will only send gen

One star just to leave a review. Order never arrived, no refund, customer service will only send generic messages. Absolutely pathetic. Thieves.

1
Date of experience: Feb 28, 2026
Iggy Butler
Avoid This Website

This website is a scam; I will report them today. It's been 10 days since I ordered my item, and it still hasn't arrived. The phone number provided is inactive—definitely a scam!

1
Date of experience: Dec 23, 2025
Sylvester Patterson
Men's Blazer Experience

The men's blazer arrived 15 days after the promised delivery time! The fabric quality is cheap and unpleasant. I wouldn't recommend purchasing from this site; it's a complete rip-off, and I've learned my lesson. £50 wasted!

1
Date of experience: Dec 23, 2025
CS10
Misleading Product Description and Poor Quality

I ordered a sweater from the company, which was advertised as being made of wool on their website. It cost me around 40 GBP. However, upon receiving it, I was shocked to find the tag stating it was made of 100% polyester and produced in China. The quality is extremely low, making it unwearable even at home. I attempted to arrange a return via email but received no response for a week, and the phone number listed on their site was inactive. After escalating the issue through a payment platform, they finally replied to my second email. They admitted the error was theirs but insisted I cover the return shipping costs, providing an address in China for the return. This will incur additional customs fees, amounting to at least 15-35 GBP. Overall, I feel scammed; the product took 3-4 weeks to arrive and looks nothing like what was shown online. I strongly advise against purchasing from them.

1
Date of experience: Dec 22, 2025
Tony Bell
Terrible Experience

I ordered a coat that was supposed to arrive in 10-15 days. I purchased it on the 25th of November and emailed the company after 15 days to check on my order. They said it was still at the warehouse. When I requested a refund, they refused. It's now been 27 days, and I still haven't received anything.

1
Date of experience: Dec 22, 2025
Annette Smith
Complete Scam - Avoid

I bought a sweater from them, advertised as wool (see proof photo 1). It cost about 40 GBP. When it arrived, the tag said it was 100% polyester and made in China! The quality is terrible and unwearable. I emailed them for a return but received no reply for a week. The provided phone number isn't active. After reporting the issue to the payment service, they acknowledged their mistake but still want me to pay for return shipping to China, which will add customs fees. Avoid this seller at all costs.

1
Date of experience: Dec 22, 2025
Danielle Brown
Fantastic Slim Fit Trench Coat

The slim fit trench coat is fantastic. It's lightweight yet warm enough for chilly mornings. I was concerned about the size, but it fits perfectly. I somewhat regret not choosing black, but the grey looks great.

5
Date of experience: Nov 28, 2025
DeskuGames45
Stylish Checked Wool Overcoat

I ordered a checked wool overcoat in brown, and it looks very elegant. The fabric is soft and keeps me warm during my morning commute. I wish the pockets were slightly larger, but everything else is perfect. I've been wearing it all the time.

5
Date of experience: Nov 28, 2025
DB24
Do NOT Order from Here

Do NOT order from this seller. The sizes and quality are not trustworthy. I ordered a large, which I wear in all my other overcoats. It took nearly a month to arrive, and I couldn't fit my arms through the sleeves. I wanted a refund since it looks nothing like the photos, but they only offered a new size for £9.99. I had a tailor measure me and sent them the sizes and a photo. I've received no response to multiple emails.

1
Date of experience: Nov 27, 2025
EW77
Great Tailored Wool Overcoat

I really like my new tailored wool overcoat. It fits perfectly and makes me look sharp for work. The grey color is nice and matches my suits well. Shipping was free and arrived quickly. A fantastic store for men's fashion.

5
Date of experience: Nov 27, 2025

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