snoozetherapy.co.uk

4.4
4.4 Based on 121 reviews

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Average Rating

4.4

/
5

121 Reviews

5 Star
65%
4 Star
15%
3 Star
9%
2 Star
3%
1 Star
9%

Filtered Reviews

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Review Time

Karen Carani
Very professional throughout

Very professional throughout, great product…Only suggestion I’d make is, not to have “weighted blanket” on the packaged box as it was a present.

5
Date of experience: Dec 02, 2025
Rick Needham
Happy with this product

Happy with this product

5
Date of experience: Dec 02, 2025
Customer
Shipping was really quick and a really…

Shipping was really quick and a really good price for a product the dentist wanted to charge a crazy amount for

4
Date of experience: Dec 02, 2025
zaneta lawniczak
Simple but effective device

Simple but effective device, does work.

5
Date of experience: Dec 01, 2025
Julie Clark
Brought as a gift

Brought as a gift. Very easy to order and delivery was very quick. Well packaged and great communication. Would def recommend this company.

5
Date of experience: Dec 01, 2025
Lesleymf
Light - gone!

Excellent delivery and good packaging. Fabric is soft and fits snuggly around the face and held in place with an adjustable strap. Keeps all light out.

5
Date of experience: Dec 01, 2025
Sarah
Fantastic ear plugs

Fantastic ear plugs, very soft and comfortable to wear and they do not fall out, unlike the spongy ones I used to have. Also didn’t expect to receive different sizes for the ear which is a really great idea. Definitely recommend the product if you have trouble sleeping.

5
Date of experience: Dec 01, 2025
Just excellent

Excellent service from start to finish. Our daughter raved about a weighted blanket after having a sleepover at a friends house. We ordered one for her and after the first night of using it she said she had the best nights sleep. It’s warm but not too hot and provides exactly the right amount of weight to keep her comfortable. We took advantage of the recent Black Friday offer and have one ready for Christmas but are very tempted to start using it early!! Delivery was quick (so quick I had to rearrange to the following day!) and the quality looks fab. Thanks for providing us with a restful night and may more in the future

5
Date of experience: Dec 01, 2025
yousef shiebani
I am very disappointed wiExtremely Misleading Return Policy and Poor Customer Experience th my…

I am very disappointed with my experience with Snooze Therapy and feel compelled to warn other customers before they make the same mistake.The company advertises an “Absolutely Risk Free” trial, which strongly implies that customers can try the product without any financial risk if it does not work for them. This is simply not true. At no point before purchasing was it made clear that customers are expected to pay a significant return postage cost, which in my case amounted to roughly a third of the original purchase price. That is nowhere near a risk free trial and comes across as intentionally misleading.When I contacted customer support, I received generic template replies and a partial refund offer which felt more like an attempt to avoid processing a proper return. Only after insisting on a full refund was I informed that I would still have to cover all return shipping costs myself. This should have been stated clearly before any purchase was made.A business that advertises a risk free trial should stand behind its words and not hide important conditions in small print or after the fact. The entire experience has been frustrating and disappointing. I will not be purchasing from this company again and I strongly encourage others to read the fine print very carefully before ordering anything from them.

1
Date of experience: Dec 01, 2025
Chrissy Ison
Purchased for my granddaughter for…

Purchased for my granddaughter for Christmas. Looks and feels lovely. Fast delivery - excellent service.

5
Date of experience: Dec 01, 2025

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