Review Time
Fantastic ear plugs, very soft and comfortable to wear and they do not fall out, unlike the spongy ones I used to have. Also didn’t expect to receive different sizes for the ear which is a really great idea. Definitely recommend the product if you have trouble sleeping.
Excellent service from start to finish. Our daughter raved about a weighted blanket after having a sleepover at a friends house. We ordered one for her and after the first night of using it she said she had the best nights sleep. It’s warm but not too hot and provides exactly the right amount of weight to keep her comfortable. We took advantage of the recent Black Friday offer and have one ready for Christmas but are very tempted to start using it early!! Delivery was quick (so quick I had to rearrange to the following day!) and the quality looks fab. Thanks for providing us with a restful night and may more in the future
I am very disappointed with my experience with Snooze Therapy and feel compelled to warn other customers before they make the same mistake.The company advertises an “Absolutely Risk Free” trial, which strongly implies that customers can try the product without any financial risk if it does not work for them. This is simply not true. At no point before purchasing was it made clear that customers are expected to pay a significant return postage cost, which in my case amounted to roughly a third of the original purchase price. That is nowhere near a risk free trial and comes across as intentionally misleading.When I contacted customer support, I received generic template replies and a partial refund offer which felt more like an attempt to avoid processing a proper return. Only after insisting on a full refund was I informed that I would still have to cover all return shipping costs myself. This should have been stated clearly before any purchase was made.A business that advertises a risk free trial should stand behind its words and not hide important conditions in small print or after the fact. The entire experience has been frustrating and disappointing. I will not be purchasing from this company again and I strongly encourage others to read the fine print very carefully before ordering anything from them.
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