Review Time
I visited your Bluewater store on Friday 7th Feb with my son who is due to be going on a school trip to Finland next week. I have no idea myself about boots, thermal socks, trousers etc. that he will need so I was reliant upon the advice of your shop staff. I was assisted by Chantelle who provided me with a first class customer service, she was so helpful and nothing was to much trouble. She provided me with some really helpful advice in order for me to make my purchases. Chantelle you are a credit to your employer and I do hope you are recognized for your customer service skills. Thank you.
My husband and I bought walking shoes in the Silverburn, Glasgow store today. Travis provided us with an outstanding service, giving us suggestions on the different brands/fitting/materials etc. His cheery and knowledgeable personality was greatly appreciated, thanks Travis!
If looking for technical equipment don’t bother here. As a walk in to the Chertsey store staff told me I would have to book specialist boot footing appointment. I book a slot and have to travel back a week later. The service was terrible. A guy goes off to search for a boot in my size. Can only find two but then disappears out back for the entire time. So they have no sizes of the boots I need, no bindings and no help. Complete waste of time.
Can't recommend this team enough. After a terrible experience in Manchester with another company, on a whim I visited Snow+Rock to see if they were able to restore my confidence. The team were beyond helpful and fully put my mind at ease, explaining the specs of my ski boots and ways in which they would benefit me. Thank you so much!
I had a ski boot fitting at the Covent Garden store today and it was fantastic. Richard who fitted them was clearly really knowledgeable, gave great personalised advice. Great chat while also being very efficient which is really appreciated during extended appointment. For such high quality product as well, it was all a very reasonable price. Blue Light Discount too!
Sean @ Manchester Chill Factore store was extremely helpful. He was running slightly behind for my ski boot fitting appointment and apologised for the delay straight away and gave me an explanation for the 15 minute delay (which wasn’t his fault). 10/10 service couldn’t recommend enough.
Bought boots 2 years ago was told bring them back anytime and we will sort them Skied them for two weeks and they have packed out and needed adjusting Policy is no help on boots two years old Had two visits when one could have been done Waste of time but in resort you will have the opportunity to sort them out that week
Visitor 1498390212Luke, one of the boot fitters at Hemel was absolutely awesome. Having failed four times to get boots properly fitted on my son, Luke saw it as a personal challenge to get his very wide feet fitted into the boots we had bought a few weeks earlier, without success in them fitting.Luke spent time with us and refused to give up. In the end, Ben (my son) had the time of his life, without any pain whatsoever.I can only thank Luke, he’s given Ben a new lease of life and can now look forward to many years of fun!
Claim your business profile now and gain access to all features and respond to customer reviews.
Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
mannys.com.au
darngoodyarn.com
valorcollectibles.com
ammunition1.com
leuchtturm1917.com
barracudas.co.uk
monportlaser.uk
mrsquilty.com
anacondastores.com
schysstanystan.se
