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We have used SolarFrame previously for another property extension and were happy with their service and work. This time it was for new windows, these have transformed our home which were part of our refurbishment works. John and Perrywere our fitters and they did a great job.The triple glazing have made such a difference to our heating.
Excellent service from start to finish. Our fitters Ryan & Connor were exceptional, working in extreme rainy weather and never stopped. The plastering was flawless too. Altogether a fabulous and professional job. We would highly recommend solar frame to anyone.
Our first visit to the Solarframe site at Barnsley convinced us to use the company to replace our ageing glass conservatory. The displays are comprehensive and people we met on site were polite and professional. The sales personnel were not aggressive or pushy and we were happy to place an order, based on a combination of two of the designs seen at the site. All Solarframe personnel who have undertaken the build have known exactly what they were doing, and been thoroughly professional in their work. Any requests we had and snags we reported were quickly dealt with. They are not going to be the cheapest, but at the end of the day you get what you pay for. If you want very good, Solarframe provide it.
I had an extremely disappointing experience with Solar Frames from start to finish.I initially placed a request for a call and was immediately bombarded with nine missed calls. When I called back, they made me feel like it was my fault for not answering, saying they had “tried so many times to contact me.” Not a great start.We then booked an appointment — which they didn’t show up for. When I called to ask, I was told it “wasn’t on their calendar.” When they eventually did turn up, the representative spent most of the time criticizing other companies, except for Coral, and claimed they could price match my Coral quote.The initial quote was £23,510, which was reduced to £19,276 when I said it was too expensive. I then shared Coral’s offer, which was originally £16k, reduced to £11k as a special offer. Solar Frames said they would match that price and send a quote the same day.However, I never received the quote. Instead, I got a call from a manager saying they wouldn’t honour the quoted price, and the adviser later messaged me claiming there had been a “small discrepancy” — yet the new price was £15,456, a difference of £4,356! That’s not a small discrepancy by any measure.Even after following up multiple times, I still haven’t received the final quote until today 5 days later. To make matters worse, they explained that even after you agree, a “specialist” still has to visit to “reconfirm pricing,” meaning the number could change again.Overall, the whole process felt unprofessional, confusing, and misleading. I would absolutely not recommend Solar Frames to anyone looking for an honest or straightforward experience.
All went smoothly, the guys who turned up were brilliant and did a great job, cannot fault them. Glass needed replacing and it was taken care of quickly. Solar frame are by no means the cheapest but,the materials are great quality and made with up to date regarding thermal improvements. Very satisfied with the finished job. C Rodgers.
Happy enough with the build, but 14 months later, despite many emails and phone calls, we still don't have our building regs certificate which we were promised would take 12 weeks max. The building inspector was eventually sent out after 11 months (confused as to why the work had taken place so long ago), but 2/3 months after that, still no certificate.
Great experience from start to finish. The work was completed exactly to specification, with great communication and prompt responses from the project management team. Garry and Dan delivered outstanding workmanship throughout. I would highly recommend them.
Solar frame provided a brilliant experience from start to finish!We used them to replace out existing kitchen/garden door. The cost, process and options available were all very clear. The finished door is brilliant and so much better than what we had previously. I would definitely recommend using them.
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SolarFrame is the leading home improvement company in Yorkshire. For over 10 years we’ve helped thousands of customers transform their homes.
Our team takes great satisfaction in supplying homeowners throughout Yorkshire with performance products, specifically designed to bring safety, security, style and energy efficiency to your home.
Rest assured that all of our quality home improvement products are extremely stylish and low maintenance.
Our product range includes solid roof conservatories, glazed roof conservatories, conservatory roof replacement, orangeries, windows and doors!See more
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