Review Time
I would like to give you a good review because we love the product. Unfortunately, after having it for a weekend, we had to send it back because the sleep function was faulty and the unit was very noisy. According to Kyle Finlay, last Tuesday, "The exchange is being processed and will be shipped off to you tomorrow.", but we haven't received the replacement unit. Tomorrow will mark 2 weeks without our beloved Arete two.
The process went smoothly. The only thing that could have been better was an expected arrival date from the courier. I waited a few days without feedback for the delivery.When it arrived, I was impressed. The instructions are very clear and the design simple and robust so that the units were very easy to unpack and get up and running. It was a breeze to link them to SmartLife. It's too soon to tell how big a difference they make, but so far, very good.
For about 3 years, I couldn't buy replacement filters, they were out of stock. You could ask them to let you know when they get stock, but nonone ever contacted me. By chance one day, I checked and they had stock, so I ordered. It's expensive. When I installed the new one, the machine still said that the filter was dirty.
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Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa.
At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support.
Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.See more
