Review Time
UK buyer. I was a little bit worried given the reviews but I received excellent service. My order, an Aoostar AG02, was delivered next day and the price was way better than anywhere else.
I ordered two consoles as Christmas gifts but received clone units instead, which are not the authentic products that were advertised. I only realized this when I opened the boxes to prepare the gifts, leaving me no time to return them and find the genuine consoles before Christmas. This has put me in a difficult situation of either disappointing two family members or giving them nothing. I had previously ordered from this seller without any problems, which is why I trusted this purchase and didn’t check the boxes immediately. I have now reached out to the support team and shared photos clearly showing the incorrect items provided. At this moment, it feels like misleading advertising and has been a very stressful experience, especially with the timing. I hope this can be resolved quickly by sending the correct authentic consoles as originally ordered, but until then, I cannot recommend this experience.
My package did not arrive. When I reached out to the company, they mentioned they would contact the courier and advised me to do the same. I contacted the courier and received confirmation that the package was lost, which I forwarded to the company hoping for a full refund. Instead of a refund, I've only received automated replies. It's been two weeks, and I'm still waiting for a refund for the game console. I may need to escalate this through the payment platform.
My package did not arrive. When I reached out to the company, they informed me they would contact the courier and suggested I do the same. After contacting the courier, I received an email confirming that the package was lost, which I forwarded to the company in hopes of initiating a full refund. However, instead of a refund, I've only received what appear to be automated responses. I'm still waiting for a refund for the game console, and it's been two weeks. I may need to escalate this through the payment platform.
First purchase from What Geek. Anbernic RG35xx Pro. Great first experience. Delivery was a couple of days early and I was kept updated with accurate tracking from HK to UK. The device was competitively priced and came with both 64gb and 256gb as cards pre loaded with ROMs. So I was ready to start gaming straight out of the box. All in all I will be buying from What Geek again. Almost forgot to mention the free carry case. Nice little bonus.
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WhatGeek has great things lined up in store for people filled with amazing creativity. All the gadgets offered on our website will have unique designs, colors and features that will allow people to create something of their own. Our team is hard at work to offer items in a variety of different categories besides customizable mechanical keyboards, mouse and other accessories.See more
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