Review Time
Had a problem with my boiler a few days before my service. After a quick call to Solv they sent an engineer out and rolled my service and boiler fix into the one appointment to save time which was great. The customer service on the phone was second to none and the engineer that arrive was friendly and very knowledgable. The issue was quickly addressed and the service completed efficiently. The engineer also took the time to explain an issue with the flu and how we could quickly get this addressed by Solv. Will definitely be booking with Solv again for all my boiler needs!
The engineer arrived right on time and nothing was too much trouble, including an immediate trip through rush hour traffic to the supplier to get the required part. The part was installed and working in a short space of time.
From the first phone call through to billing, the team showed professionalism. Arrived on time. Told us what the costs would be and explained why the boiler wasn't working. The engineer even noted that I might have a small issue with my roof lining. He didn't need to point it out as it had nothing to do with the repair of my boiler. I had a previous bad experience with another big service company based in Belfast and was quite apprehensive when calling Solv but they couldn't have been better. The engineer even came back because he remembered he'd not taken the old broken part of the boiler away, and apologized! You can teach people many things but you can't teach people to give a sh!t. First time I have used them and I'm definitely going to be returning in the future. Top job. Oh, and priced well with no pressure to pay there and then.
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Our teams work across Northern Ireland, carrying out jobs ranging from installation through to maintenance and repair. Our services are tailored to fit the specific needs of each type of customer, as outlined below:
Homeowner:
Looking for easy, expert and efficient heating, electrical and plumbing services? Problem solv’d! Book online and trust our professional, personable team to look after your home heating system and much more.
Landlord:
All kinds of landlords trust us to look after not just their properties but their tenants too. Our teams are expert and qualified, partnering you through every project to ensure that you meet all your duty of care requirements.
Commercial:
Our expertise in mechanical, electrical and facilities management spans more than 20 years of building a reputation for delivering projects on time, to cost and quality standards. We continue to invest in developing our people, systems and processes so that we can continue to deliver exceptional services that our customers trust again and again.
Details of the range of services provided and further information can be found on our website www.solvgroup.comSee more
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