sophie-claire.com

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1 Based on 39 reviews

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39 Reviews

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Freddy
Do not buy from this company

Do not buy from this company. The photos of garments advertised are from other websites. I was foolish to buy a dress, and when it arrived it was of terrible quality. when I enquired about a refund they offered only a 25% refund or I had to pay over $65 to return the dress to their Asian warehouse. (My dress costed $80)Do not waste your money, you will only be disappointed

1
Date of experience: Nov 30, 2024
Lucas Baker
Absolute joke

Absolute joke. I purchased a dress the website states it is 95% cotton / 5% spandex. It has arrived and it is cheap polyester and poorly made. They refused to respond to emails until I lodged a Pay Pal claim. They are NOT in Sydney and are requesting in order to get a refund I need to send it back to Ningbo China via registered post otherwise I will not be getting a refund. It will cost more to send to China than the worth of the garment. DO NOT PURCHASE FROM THIS COMPANY. I am still waiting for a refund! I would not recommend this company to anyone.

1
Date of experience: Nov 26, 2024
Stetson
Avoid this website at all costs!

Avoid this website at all costs!! Bought a nice dress online as it was advertised as a localSydney Boutique. When the dress arrived it was a completely different colour and shocking quality. When requesting a refund (advertised as ‘hassle free’) I was told to pay a $60 shipping fee to the warehouse in China or receive a 20% refund and keep the dress. They even used the term ‘hassle free’ in when encouraging to keep the dress. I am upset I tried to support a local business and in turn feel completely ripped off. I hope no one else makes the same mistake as me. I have reported them to the ACCC for misleading conduct.

1
Date of experience: Nov 22, 2024
Sandy Turner
Return process is a scam

Size 8 was huge, make it next to impossible to return the dress and costs a fortune to return. Make you send pictures of the dress for them to then tell you you have to return it to Asia which will cost you a fortune. Not transparent and completely conning you into making a purchase

1
Date of experience: Nov 18, 2024
Teresa L.
D'cking terrible

D'cking terrible - worst quality - material, shape, size & construction - took ages to arrive and then they make it next to impossible to return for a refund! The then demand track and trace leaving you $35+ (for 2 small dresses) out of pocket plus the frustration! Dont go anywhere near these guys!!!

1
Date of experience: Nov 14, 2024
Allan Ross
If I could give 0 🌟 I would

If I could give 0 🌟 I would. The dress I received is cheaply made and not at all what it advertised. Do not buy from this site. Dodgy as.

1
Date of experience: Nov 11, 2024
BB5
DO NOT PURCHASE ANYTHING FROM THEM

DO NOT PURCHASE ANYTHING FROM THEM. I purchased a dress in mid November, it just arrived. I usually am okay with long wait times, however the product I have received is a) not the size I ordered and b) made beyond poorly. I have requested a refund to which I have been offered the opportunity to return it to Asia at my own cost or, alternatively, a 20% partial refund to my account . The company is such a big scam, I am really disappointed and upset.

1
Date of experience: Nov 07, 2024
mister_hendrix55
Cheaply made clothing false advertising on returns

Steer clear of this company false advertising reviews on website.Shipped from Asia took weeks to arrive and when it did finally arrive was a cheaply made dress nothing like the photo.I was offered 20% refund as they didn’t want to disclose return address in Asia sighting too expensive to post back.

1
Date of experience: Oct 22, 2024
NF82
Poor quality and ill fitting

Dress showed up ill fitting and poor quality. When you want to return it they supply you with a china address that costs you the same as the dress to return. Scammers. The material was highly retardant and awful. Skin itched just trying it on. Very poor quality and poorly made. Bottom was size 18 and top 14 but it does not sit well on bust

1
Date of experience: Oct 10, 2024

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