Review Time
100% scam. Supposed to be a Melbourne store that's closing down. Paid foreign currency exchange fee. Took ages to be delivered (from OS, no doubt). Inferior quality. What looked like a knit sweater was a tacky print on cheap polyester fabric. Paid nearly $150 for products that should have been $20 each, max. As soon as I opened the package and saw that the items were nothing like the photos on the website, I sent an email requesting a full refund. Fingers crossed I get the refund, but unlikely. Lesson learned - check TrustPilot before buying anything online.
After I learnt they just used to AI to create a store and brand that never exists in Australia from newspaper . I tried to cancel the order but they did not cancel for me. The cloths were just nothing like the pictures online. They’re very poor quality and shocking. It’s absolutely a scam
I wish I looked at this before I bought, I’m usually on the ball with this type of stuff. Definite scam, said it was $400 reduced to $100. There is a picture of two ladies saying closing down, I also noticed there were other websites with the same thing! Elle Melbourne, Azzura Melbourne, Airi Bay, Aussie Vogue , Maddison Rae, there is heaps more. They need to be investigated.
This company is a scam. Claim to be a boutique in Melbourne, then claim to be an online Australian business (they do not have an ABN). The clothes are of POOR quality.The products are made in China and are of the same quality as Shein/Temu but at Boutique prices.one of the items I received was not the one advertised.I requested a refund and was told to receive a full refund, I would have to ship the products back to China at my own expense (they quoted between $120-140, I got quoted approx $70) OR I could get A 30% REFUND and keep the products. I pushed back and they offered a 40% refund.I have reported them to ACCC, NSW fair trading, Paypal & will report to ATO.DO NOT BUY from them > Total scam
Yep. Me too. Scam. Looks like it's an authentic Aussie site and I was on my phone and committed the cardinal sin of not cross-checking reviews. The items are NOTHING like they were described. Sophie-Claire are saying "send back to asia for AU$120-140 or we'll give you a credit. I'd take the credit but hey - I think exactly the same thing will happen. Advertised as "silk pyjamas" and "Polyester" arrives. Ugghhh. Sucked in!
Total scam. Garments received were incredibly poor quality. No labels on them, material is not what it claims to be (“cashmere” feels like cheap polyester). Clothes don’t fit right, button holes were missing. I’m disappointed I got sucked in by their “closing down” sale. I have complained to the company contact email, who state they will give 30% refund, but I am not expecting to receive it. These clothes will be going straight to the salvos, who will probably struggle to move them on, even as donations.
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