Review Time
Great choice of beds, storage options, style and fabrics. Samples received quickly, so I could make an informed choice.2 weeks later the bed was delivered and it meets all expectations. Beautiful bed.There was a slight hiccup with the payment on delivery due to bed being delivered on a Sunday as I only received a text the day before, so could not not sort out cash on delivery.However with all of that, delivery men were great and accommodating and we worked around this issue.Would definitely recommend this company and their beds.
Customer service isn't great. Had to chase for an update on the delivery, when it did come, it was missing 2 bolts, of which I am still waiting for delivery of 4 weeks later. I was told these were sent out next day on 3 different occasions but are still yet to arrive. This has meant we have not been able to use the ottoman function since having the bed, which was the sole reason for the purchase so very disappointed. Besides the above, the other aspects of putting the bed together were very easy, just a shame we can't use it to its full potential!
Customer service isn't great. Had to chase for an update on the delivery, when it did come, it was missing 2 bolts, of which I am still waiting for delivery of 4 weeks later. I was told these were sent out next day on 3 different occasions but are still yet to arrive. This has meant we have not been able to use the ottoman function since having the bed, which was the sole reason for the purchase so very disappointed. Besides the above, the other aspects of putting the bed together were very easy, just a shame we can't use it to its full potential!
As yet I haven't placed a order for my new bed, it's only fabric swatches that I've received since I am still having work done; however my swatches arrived promptly and my queries asked via WhatsApp were also answered in a timely fashion therefore there's nothing to fault to date.
As yet I haven't placed a order for my new bed, it's only fabric swatches that I've received since I am still having work done; however my swatches arrived promptly and my queries asked via WhatsApp were also answered in a timely fashion therefore there's nothing to fault to date.
Bed selection and ordering were fairly straightforward - slight issue when buying an ottoman base, you need to check weight of mattress and upgrade gas struts if necessary. Mattress weight is not listed on website so had to make separate enquiry before order could be placed. Very prompt service and super pleased with bed and mattress.
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At Sosoftbeds.co.uk, we don’t just sell beds – we create personalized, luxury experiences that elevate your bedroom design. Specializing in custom Ottoman beds, adjustable beds, and premium mattresses, we offer a stunning selection of more than 100 fabrics, allowing you to bring your unique vision to life. Whether you're aiming for a chic, minimalist look or a plush, opulent atmosphere, our bespoke beds provide the perfect blend of style, functionality, and comfort.
Our luxury Ottoman beds are designed with both elegance and practicality in mind, featuring hidden storage to keep your space organized while adding a touch of sophistication. If you're looking to infuse your bedroom with modern elegance, our adjustable beds are the perfect addition, offering tailored comfort that adjusts to your body’s needs – ideal for both restful sleep and cozy relaxation.
Each bed is expertly crafted with attention to detail, using only the finest materials, ensuring durability without compromising on aesthetics. Our customizable options let you choose the perfect fabric, whether you prefer a rich velvet, sleek linen, or contemporary textures that match your home’s design. From classic to contemporary, we have a bed to suit every taste and interior design style.
Let Sosoftbeds.co.uk help you create a harmonious, beautiful space where comfort meets luxury. Our team is here to guide you through every design decision – from choosing the right mattress to selecting the fabric that complements your room’s décor.
Reimagine your bedroom as the ultimate retreat – shop with us today for beds that not only offer exceptional comfort but also make a bold design statement.See more
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