Review Time
As a Walmart customer Spark delivery is so unreliable you cannot count on it. Mostly because the drivers don’t have to delivery your orders. I guess they sort of cherry pick what they deliver. Makes it bad if you as a customer are expecting a prescription to be delivered. Walmart needs to either pay a reliable staff of drivers or give up on it. Amazon pays to have a delivery fleet and the customer gets their orders. Don’t pay for a service plus a tip and never receive their order because it gets cancelled because nobody wants to deliver it. To me that’s a bad reputation for WalMart promising a service that is not reliable.
Unfortunately I had to suffer thru 3 deliveries from Sparks Delivery this week.First of all they don't speak English nor can they read English. I got phone calls from them, which was useless because I couldn't understand a word they said. What I did understand was "my English no good" I text him my address and got a picture back of a vacant lot.When they finally found my apartment. Its gated, the gate code was included in driver instructions. They didn't read them or couldn't read them and just dumped my flowers at one of the 6 gates so I had to go looking for them.How can you be a delivery driver if you can't read or speak English?????
2 orders have been sitting all day without anyone delivering my items . The first order was for my sick child and I needed their medicine and groceries. The app kept saying all day that items would be delivered, the driver is on the way to pick up items . Then it said order delayed . Then no one came and it was now 11pm and store closed and no one called me . The second time was christmas toys , app said the same thing and my children never received their Christmas presents . I canceled my membership for free delivery because no one is delivering and yes I tipped . First time was 30 items , second time was 7 . No one makes sure your items get delivered , they just sit there until you cancel or pick them up instead .
I got a new phone and could not sign into the app with the old number. so i called customer service and they told me i had to re-sign up again....which made me wait 3 months! when i received the email to sign in with the new number i got all the way to the sign confirmation page to accept digital signature and would not go through! when i got out of the app it said "not approved" WTF!!!!!!! TERRIBLE AND UNRELIABLE who is monitoring this with all the money Walmart makes and there is no help on this???
Sparks is the worst platform you could ever work for. I have good ratings and everything in my account has been deactivated for two years. I have made an appeal. Waited a whole year. Talked to multiple people about reactivate my account and still nothing. They have given me the steps to do a appeal, but it’s not even on the app. Everybody keeps saying the same thing and I have not been able to reactivate my account. They are garbage. I rather work for Uber then to work for them at least Uber. Let you know what’s gonna happen if XYZ happens. At least give you a chance to fix whatever need to be fixed so that you can keep your account spark is garbage is just like working for Walmart cause I have work for Walmart and on both ends it is garbage. Is your car is your time and they feel like they just can do you any kind of way they don’t pay for your wear and tear they don’t pay for anything. I was a good driver. I’ve been with Uber for a year for some years now never have my account been deactivated for foolishness, but Sparks good morningdeactivate my account for no reason and they still haven’t told me why. they just have bogus reasons why they deactivate your account. Mine don’t even have a reason and the crazy part about it is when I go into the app and say I wanna deactivate my account it says oh are you sure it’s already deactivated I don’t understand. worst platform ever I work for other platforms and I don’t have these problems.
Do not try and work for them. I got married and my last name changed but my car insurance policy was still in my maiden name until my policy renewed. Spark requires you have at least 6 months of auto coverage but since my name won't update on my policy until my insurance renews I can no longer drive for spark because my insurance uses my maiden name. They're some bullcrap!!!! Save yourself from their bull its not worth it.
THE ABSOLUTE WORST CUSTOMER SERVICE IV EVER SEEN OR HEARD OF...1.Heavy foreign accents no matter what time of day you will reach someone who doesn't speak English not only do they not speak English but they are completely lost ,oblivious to even common things if your from The Americas I said my num is 857 for about 20mins she couldn't find my profile because she put in 657...WHERE TF IS 657? 2.First phone options is Spanish excuse me? When tf did America become Spain? or Iraq?3.They never know what's going on. This department doesn't know that department. no departments know they work for Walmart 4.Tech department apparently out of the United States are completely brain dead asf. 5. Number change has taken going on a month now. 6.Tech department are morons. 7.pay is low.8. Tech department is a back room? like what are you guys filming porns or what? wtf is a backroom. COMPLETELY USELESS
was deactivated from the Spark Driver platform on June 6, 2025 — the exact day I was involved in a verified car accident while actively delivering for Spark. I was hit by another driver in my 2024 Chevy Malibu and physically could not complete the delivery. The customer later reported the items as undelivered or damaged, and Spark deactivated me with no clear process for reactivation.I’ve since provided all documentation, including an open State Farm claim (Claim #53-85W2-14S), and participated in a pre-arbitration call, but Spark still refuses to offer any second-chance program or review. This has disrupted my income and ability to provide for my kids — all because of a real emergency that was out of my control.I’ve now filed with the Better Business Bureau and am sharing my experience here to hopefully be taken seriously. I just want my account re-reviewed fairly with all the facts considered.
I have just started working for Spark last week. My experience with them isn’t good. Maybe because I work out of a small city. The first day I worked was long with minimal wages. First offer I got was early in the morning I shopped it had 13 items paid $27.16 including tip. Then I had to wait six hours for another offer. This had three drops had said 26 miles total not true. It paid 26.87 with tip. 3rd had 5 drops paid 31.70 with tip. I was available 10 1/2 hours. That is $8.16 per hour. Take the tips out it’s $6.18 per hour. You’ll not always get tips. That’s slave wages. I don’t know how people in bigger cities do. But, if you live in a smaller city or rural area don’t waste your time.
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