specsavers.co.uk

4.5
4.5 Based on 963 reviews

Specsavers delivers high-quality, affordable optical and hearing care including home visits....

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Average Rating

4.5

/
5

963 Reviews

5 Star
77%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

linda fitzgerald
I went in to make an appointment and…

I went in to make an appointment and was told i could be seen straight away which was great as i didnt fancy making another trip into town

5
Date of experience: Oct 24, 2025
Alice
Need to alter

Service good. Unfortunately one pair of my glasses are not correct for my vision in one eye.

3
Date of experience: Oct 24, 2025
Mr james harvey
The girls were very helpful in choosing…

The girls were very helpful in choosing and fitting my frames also very pleasant

5
Date of experience: Oct 24, 2025
Brian Kerr
Staff made me feel most welcome ……

Staff made me feel most welcome … arrived a bit before appointment time, but was seen almost right away.Helpful advice about choice of spectacles…Been a customer for some years now, I’m certain that will continue…

5
Date of experience: Oct 24, 2025
Glenn
The process was very good

The process was very good, with immediately good results with my vision. Everyone was excellent (tests and help in selecting frames) and my only complaint is the guy who did the final fitting who did not listen to anything I said, brushed over my questions. So I had to go to another branch later to have two pairs adjusted. This was the Stockton branch

4
Date of experience: Oct 24, 2025
Elizabeth Holms
You gave me a swift appointment

You gave me a swift appointment, were straightforward in dealing with me and I think you got it right

4
Date of experience: Oct 24, 2025
Jill Ford
Highly recommended

Absolutely fantastic service from Emily and Emma from beginning to end.

5
Date of experience: Oct 24, 2025
Suzanne Williams
Change!

Fantastic to be able to change my original choice. Thank you. After having metal frames, plastic just didn’t feel right.

5
Date of experience: Oct 24, 2025
Terri Faye
Will keep using Spec Savers

Did not have to wait long for an appointment, seen on time ,very helpful ,knowledgeable and polite staff

5
Date of experience: Oct 24, 2025
Avid gardener, Pontypridd
I can see clearly now

My experience in the store was excellent particularly with the optician Isobel & with Colin, a charming Irish man who managed to rectify the problems I was having with my new glasses. I had made two previous visits to explain my difficulties which were not resolved. This is the only reason why I am unable to award five stars.

4
Date of experience: Oct 24, 2025

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