Review Time
Great customer service provided by Sportsbreaks at the Lancashire Cricket ground at Old Trafford - fantastic organisation and everyone was very friendly and professional. View was perfect and will book again with Sportsbreaks
I’ve just returned from a two night break which included tickets to Liverpool v Watford and would not hesitate to book again! I must admit I was a little anxious booking with the cost but there was no need to worry, the communication is excellent and the tickets all arrived on time. When I had to telephone with a query the person I spoke to was really helpful and friendly. Would definitely book again!
Bought West Ham vs Man U tickets for my boyfriend. Got all the details and even called to confirm with the hotel that the room was booked as i was worried from reading these reviews. All seemed ok. When we got to the hotel sportsbreaks had given our room to someone else and changed it into their names. We had the option of paying upfront for a new room and trying to get a refund from sportbreaks. As we couldn't afford this we left it and am currently trying to get a refund for the room. The match tickets were fine, but it ruined the weekend as we had plans the next day and had to drive home instead. It seems very hit and miss with this company. Also you cannot contact them over the weekend as they are closed which seems strange considering most of their events are at the weekend. I have contacted customer services and will see what the outcome is.[AMENDED] Customer service have been very helpful and quick and have offered me a full refund for the mistake made
Bought a trip to Man Utd v West Ham for me and the kids. Kept me well informed re when tickets and hotelvouchers would be arriving. Also provided emergency phone number in case any thing went wrong on trip (which it didn’t). Hotel was great and let us check in early before the match. Match seats were great also. I’d definitely recommend.
I was unable to make a trip from Germany to see ManU due to COVID travel restrictions. Contacting the customer "service" 2 weeks before the game they were completely unwilling to help! After all, the seats and hotel rooms stayed empty and I have spent the money for nothing!Very bad customer support!
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SportsBreaks specialises in delivering unforgettable sports travel experiences to many of the world's most exciting sporting events including domestic and international football match breaks, premier league football, international and domestic cricket, formula 1, rugby, nfl and many more.
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