Review Time
Bought direct from the spurshelving.co.uk website. My payment was acknowledged a *week* later, with no indication of a delivery date. When I chased, a month later, the whole operation (Asset Protection and Licencing Ltd) seemed to be one guy, Peter Sully. He offered up one excuse after another: the size I'd ordered wasn't in stock in black and he'd have to get more to the powder-coaters. He was in the hands of the coaters, and hoped they paint the goods black etc etc. Finally, he said he'd rushed to collect from the coaters and would parcel the stuff up and post it. It arrived - 6 weeks after ordering and only because I pushed. Unfortunately, one of the 12 brackets didn't fit well (and stuck), while over half had sharp spurs of metal that would slice a hand open. These should have been filed off before coating.I had to resort to PayPal as Sully didn't respond top my request for postage to return the order due to dangerous faults. A day before the PP deadline, Sully granted the refund. No postage, of course, which is considerable for items of this weight.I'm truly sorry to have this experience. I'd relied on Spur Shelving for decades, but now, I'll buy twin-slot products from Ironmongery Direct. I wish I hadn't given away all the old-school Spur stuff I'd collected over years!
After the devastation of seeing sales collapse Eff Manufacturing handed back the trademark licence and manufacturing equipment which was owned by Asset Protection and Licencing Ltd. AP&L had tried to support the manufacturing business but with fakes being promoted as if they were from the brand could only support so far. AP&L has re-started production to the extremely high standards you would expect from Spur shelving and other Spur product ranges. The brand is fighting its way back.All Spur shelving is UK manufactured and is not branded as anything else. People selling twinslot are not selling Spur product. Twinslot is a generic description of any products with pairs of slots.
Updating my earlier SCAM warning. Still not received my order (October 2023) or received a refund. This company wants winding up as they still have a operating website. I ordered shelving system components and paid by PayPal, raised a dispute with PP and they resolved the matter in favour of EFF, so they must have said I'd received the order, what a bunch of liars.
Despite repeated requests for a VAT Invoice to be sent to us for a payment in advance we had made on the 25th July 2023, we had no response at all. Emails were sent to 3 different email addresses and no one responded. All we wanted was a VAT Invoice scanned to us. Not much to ask for and they are legally obliged to issue us with a VAT Invoice. We won't be using them again.
Fantastic company and fantastic products, so good to see British manufacturing alive and well in the Black Country. An excellent service from the team, I emailed the team late Tuesday afternoon and the brackets were ready for me to collect at 10am the next day, boxed up and ready to go. Fantastic service as well, had a really nice chat with Conor while picking up the brackets.Well done guys, keep it up and I hope to see you soon.Keep flying the flag for British Manufacturing!Kind regardsBip
Having used Spur shelving before, and found it to be very good material, I recently ordered some more following a house move. The order was efficiently processed and the goods arrived safely. Particular thanks to whoever packaged it - an extremely good job!Would always recommend Spur shelving, it is very well made and extremely strong.
The product is dependable - its almost bomb proof in a domestic setting - and the ease of adjusting shelves makes it perfect in our kitchen store cupboard. A bonus is the wide range of bracket sizes. I grew up with Spur and now turn to it as a brand leader - a bit like the hoover is to vacuum cleaners.Dispatch took a few days but packaging and delivery were fine.
I was looking for a special shelf bracket and had got no where in finding it. Spur Shelving is THE name in shelving so I decided to give them an ask . An instant response and "yes" the knew exactly what I wanted and they had it IN STOCK ! Competitively priced and excellent service what more could anyone wish for ...?
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The Spur shelving range includes wall mounted and freestanding shelving. Best known for Steel-Lok the original world renowned wall mounted system manufactured in the UK since 1952. The brand is the brand of choice for many Architects and specifiers for school and hospital shelving. In addition to Spur Steel-Lok the company also manufactures Spur TSlot aluminium shelving the Zamba Prostore and Strongbeam ranges including garden and other hardware items direct from our factory.See more
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