squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

John M
They make it like pulling teeth to make a claim

Claim was made on 10/28/25 and l was told a check would be sent in to days. I was also told l would get an email.It’s now 11/14/25 and no email and no check.Everyone l had contact with on chat or on the phone was no help at all. I sent the required info 3 times and still nothing!My thought is if a warranty claim is made and Allstate drags their feet enough a certain percentage of people will just give up. And go away!

1
Date of experience: Oct 30, 2025
Samuel Washington
Everything was explained professionally…

Everything was explained professionally and courteously. The whole process was amazing and I appreciate all the support

5
Date of experience: Oct 30, 2025
Rosemary
They experience was somewhat…

They experience was somewhat frustrating due to the long wait time to getting a reimbursement. The good thing is that they gave us the total amount we paid for the item.

4
Date of experience: Oct 30, 2025
Charlie Reckenberg
My issue was resolved Promptly

My issue was resolved Promptly. Very nice to deal with.

5
Date of experience: Oct 30, 2025
Jose Jaime Flores
Was so complicate since the beginning…

Was so complicate since the beginning lots of questions. Taking so long to resolve this claim like a week the results of mi claim takes long time, I still waiting for my refund is already 2 weeks. They sent me email to told me t more business day to wait for my refund...I'm so disappointed that's what I feel...

2
Date of experience: Oct 30, 2025
Risa Francisco
Having allstate protection plan it’s a peace of mind excellent services

Excellent service very punctual respectful and caring I love it

5
Date of experience: Oct 30, 2025
Susan Brown
Thank you for getting my laptop up and…

Thank you for getting my laptop up and running.

5
Date of experience: Oct 30, 2025
Marsha Bennett
They was very nice and kept me informed

They was very nice and kept me informed

5
Date of experience: Oct 30, 2025
Nick
Fast n Professional

Fast n Professional Service...They Look For A Comparative Replacement ..Couldn't Fine One ..Refund Of The Original Cost Refunded...So I Bought A Different Newer One

5
Date of experience: Oct 30, 2025
custome. Doris Terrell
Exchange

We were able to get a refund to purchase another appliance. The turn around was fast. We experienced no problems.

5
Date of experience: Oct 30, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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