squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

Ivy Kelly
Good response from representative

Good response from representative, understood the administrative problem and was able to fix it without any hassle

5
Date of experience: May 23, 2025
Leila
The service representative was very…helpful and kind

The service representative was very patient as I was not ready or prepared for photos and other request. He made me feel comfortable and atease

5
Date of experience: May 23, 2025
Omar M.
Ease of filing claim & quick support.

5
Date of experience: May 23, 2025
Great company

5
Date of experience: May 23, 2025
Don R.
After hearing about my coffee maker not…

After hearing about my coffee maker not getting hot, my refund had been started.

5
Date of experience: May 23, 2025
Dobie
I received a quick response and…

I received a quick response and resolution to the issue we had with our furniture.

5
Date of experience: May 23, 2025
Audra C.
The transaction went smoothly but required a long time to fix.

The transaction went smoothly but did take longer and for me more onerous. The refrigerator ice maker went out. Your employee after some time said I needed to unplug the refrigerator for 24 hours and then see if it worked. Although this may have been necessary to see if the compressor had frozen it required moving all the contents to coolers and other freezers, which took a very long time. After 24 hours it still didn’t work so days later a tech showed up to finally fix the problem.

5
Date of experience: May 23, 2025
JDS_LEGIT65
Very easy

Very easy to do. They were very helpful.

5
Date of experience: May 23, 2025
Angela Sanders
Timing is everything it was quick and…

Timing is everything it was quick and pain free

5
Date of experience: May 23, 2025
the_elemenalist54
From delivery at their location

From delivery at their location, to fulfillment of warranty service to shipping the item back out took quite a while. However, the work they did is solid. Laptop is fully functional, device was cleaned, packaged nicely and arrived to me without incident.5/5 stars for the quality work of whomever they sent the device to, 4/5 stars for how long it took to receive the item back.

4
Date of experience: May 23, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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