Review Time
Warning Do NOT go with these removalists. I asked for their BIGGEST truck because I specifically told them I DO NOT WANT TO DO 2 TRIPS IN A SMALL TRUCK!!
They booked a small truck without even looking at my belongings and didn't even offer me their largest 14tonne truck assuming I had a little amount of furniture and belongings. No coming to the property to quote me to actually SEE how much items I have!
Very unprofessional. Demanded I paid after almost 14hrs moving waiting for them to return and leaving my belongings in the new apartment garage and stealing the rest of my belonging taking it with them.
Police were called whilst 4 of them tried to kick down my nieghbour's Screen and door.
I was willing to pay for 12hrs and they demanded more!
They ignored customer requests from the very beginning. When they ask you for your largest truck you offer it! Don't assume! I also asked for my bed to be disesembelled and reassembled at my new place along with taking down a tv of the wall in the master bedroom. They didn't bring any tools. Told me it was in another truck an hour away.
I was told I emailed after hours for this request yet they responded after hours when I asked would I get a 30min call away in the morning?
They the worst and slowest company I have ever dealt with in my 20 moves in my life!
Warning Do NOT go with these removalists. I asked for their BIGGEST truck because I specifically told them I DO NOT WANT TO DO 2 TRIPS IN A SMALL TRUCK!! They booked a small truck without even looking at my belongings and didn't even offer me their largest 14tonne truck assuming I had a little amount of furniture and belongings. No coming to the property to quote me to actually SEE how much items I have! Very unprofessional. Demanded I paid after almost 14hrs moving waiting for them to return and leaving my belongings in the new apartment garage and stealing the rest of my belonging taking it with them. Police were called whilst 4 of them tried to kick down my nieghbour's Screen and door. I was willing to pay for 12hrs and they demanded more! They ignored customer requests from the very beginning. When they ask you for your largest truck you offer it! Don't assume! I also asked for my bed to be disesembelled and reassembled at my new place along with taking down a tv of the wall in the master bedroom. They didn't bring any tools. Told me it was in another truck an hour away. I was told I emailed after hours for this request yet they responded after hours when I asked would I get a 30min call away in the morning? They the worst and slowest company I have ever dealt with in my 20 moves in my life!
Sia & Joseph were amazing! They arrived on time with smiles & a sense that they had everything under control. They were quick, communicative & honestly wonderful to hire. Am in need of removalists again next week for a storage container shipment, and there was no doubt in booking them again! Thanks guys.
I booked this company one month in advance and paid a $100 deposit. One day before the move, I was informed they couldn’t arrive at the agreed time, with a very unconvincing excuse.On the actual moving day, no one showed up at all. I repeatedly called to ask when they would arrive, but the operator could not provide any definite time.I was in a very difficult position, as I only had one day to move. I was relocating from one apartment to another, which required booking and locking the lift to minimise waiting time. Due to their no-show and lack of communication, I had to urgently book another moving company.SS Removalists do not honour agreed times and do not value their customers. I lost my $100 deposit, which was not refunded.Do not 🚫 use this company.
If there is any negative I will definitely give that. The owner threatened me she told me on the call she will go to police and cyber cell and go to the court against me just because I wrote truth about my experience with their service. They first damaged my items. As a single mom with one child we faced a lot stress and anxiety on the day of moving. I have complained on the same day what they did not respond then I done formal complaint on email they didn’t respond. They leave the Aircon on fan on lights on main door open . Left my some items behind in the old house. When I go back then I checked everything I also called the main person. No respond I got. I have eye witnesses for that day . Even they lost my current home keys on that day and didn’t accept they did mistake. Me and my child suffered alot on that day. I never ever recommend to any other person. Very unprofessional service. They intentionally waste time to earn more. Even I helped them to take out my stuff from my unit to the ground floor. I paid money whatever they asked from me on same day of moving. I asked first send me invoice but Navraj told me no mate you have to pay right now. Then I paid immediately on the spot whatever he asked to pay. The owner told me on the you have not paid full money for their service. She trying to put false blame on me. And threaten me on 26 December 2025 on call, timing is 6:50 pm. Just because I wrote my experience on their Instagram page. Now she blocked me. Be careful guys….
Worst Removalist Experience I’ve Ever Had – Avoid S.S. Removals and RentalsThis is hands down the worst removalist service I’ve ever experienced. I paid for two men and a truck through S.S. Removals and Rentals, yet for most of the time only one worker was actually moving furniture while the other was standing around on his phone.I clearly told them to move all the large furniture first because I physically cannot lift heavy items. When I came back to the house as they were loading the truck, I found them wasting time moving cushions — items I could have easily moved myself — instead of the heavy furniture I specifically requested.They worked at a painfully slow pace that felt deliberate. I even recorded how long it took them to move my entertainment unit: two men took five minutes to move something one person could have carried to the truck in under a minute. This kind of time-wasting was constant throughout the job.After I complained, I was charged an extra half hour. The situation became heated and verbal, and I was too uncomfortable to go to the new house immediately afterward.On top of all this, they damaged my bedside table drawer.This entire experience was stressful, unprofessional, and unfair. I would strongly advise anyone considering S.S. Removals and Rentals to stay well away.
Truck turned up late. The guys kept complaining we had too much stuff. They took an hour for lunch and then overcharged at the end of the move. We have moved before with more furniture into a 2 storey house and had the job done quicker. Wouldn’t use again.
They charge $500 for an hour They add on extra charges They are extremely unprofessional and rudest customer experience The ombudsman knows all about them Do not book this “business” They do not know what they are doing Not worth the stress or money
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Moving can be a stressful time, but it doesn't have to be. SS Removals & Rentals simplifies your move in Brisbane with reliable removal and rental services and its surrounding suburbs with top-notch removal services for years. We offer a comprehensive range of services to make your move seamless and stress-free. Whether you need a rental truck for moving, moving van hire, or van rental for moving, we have you covered. Our removalist truck hire services are designed to meet your specific needs, ensuring that your belongings are transported safely and efficiently. We pride ourselves on being one of the cheap truck hire options near you without compromising on safety.
Our team of experienced movers provides affordable and professional services, including 2 men and truck assistance, interstate furniture removalists, and furniture moving solutions. From packing and unpacking to furniture removals and transportation, we handle it all with precision and care. If you're searching for furniture removalists in Brisbane, SS Removals and Rentals are your go-to choice. With our furniture removalist services, you can trust us to move your belongings securely and affordably. Whether you're moving locally or interstate, our dedicated team ensures a smooth transition for your furniture and possessions. Contact us today for the best removalists in Brisbane Northside and nearby areas!
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