stauer.com

2.3
2.3 Based on 110 reviews

Here's the Stauer difference: We don't have wholesalers. We don't pay rent for expensive shops or hire expensive celebrity spokespeople. We go directly to the source and make the product ourselves. Last year we bought 2 million carats of emeralds and 9 mi...

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Average Rating

2.3

/
5

110 Reviews

5 Star
24%
4 Star
4%
3 Star
4%
2 Star
12%
1 Star
57%

All Reviews

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Roger Schulze
I am really not the person to ever leave reviews. Even if my experience is bad, I prefer to not say

I am really not the person to ever leave reviews. Even if my experience is bad, I prefer to not say anything at all and just take my business elsewhere. Stauer however, has brought my blood to a boil when they quite literally manipulated my poor 86 year old father with dementia out of tens of thousands of dollars before I was able to notice and put a stop to it. He even had a personal sales rep that he could call day and night! Almost 80k later, I was finally able to get the paperwork in order to get a power of attorney and put a stop to all future purchases.

The quality is sub-par and the sales tactics are criminal at best. I will be filing a report with the local elderly protection service.

1
Date of experience: Mar 03, 2026
Roger Schulze
Beware if you have any elderly dementia relatives

I am really not the person to ever leave reviews. Even if my experience is bad, I prefer to not say anything at all and just take my business elsewhere. Stauer however, has brought my blood to a boil when they quite literally manipulated my poor 86 year old father with dementia out of tens of thousands of dollars before I was able to notice and put a stop to it. He even had a personal sales rep that he could call day and night! Almost 80k later, I was finally able to get the paperwork in order to get a power of attorney and put a stop to all future purchases.The quality is sub-par and the sales tactics are criminal at best. I will be filing a report with the local elderly protection service.

1
Date of experience: Mar 02, 2026
Glynn
SHIPPING IS A RIP OFF!

Bought a pair of sunglasses and the charge for shipping was $24.95 for an item that weighed under a 1/4 lb at max. They figure shipping on a percentage of the item cost not the actual cost of sending the item. A TOTAL RIP OFF.

2
Date of experience: Feb 24, 2026
Louis Joseph
Stauer is awful they are fraugulant…

Stauer is awful they are fraugulant liars and down right mean I am 12 and trying to use coupons sent with a previous purchase that went fine, but when I went to put it in it made a dumb excuse of why it wouldn't work the n tried a different coupon and added additional money I just want to order something while using my coupons that are apparently no good and expired even though I just got them the same exact day. FRaud that is ALL THAT IT IS!!! JUST GO TO BASS PRO SHOPS OR ACADEMY!!!

1
Date of experience: Jan 19, 2026
Michael
Stick to the Expensive Brands

Broken in 5 minutes while I don’t know of any of Stauer’s other products besides the multi tool I can confirm that it is unusable unless you wanna waste money on a decoration instead of a working tool.

1
Date of experience: Dec 25, 2025
customer
Will not accept their own coupons

I attempted to place an order after receiving discount coupons in the mail. The coupon plainly states an expiration of 12/31/25. One coupon of $54.75 - no minimum. The second states "we're giving you additional $125 OFF! with your purchase of $200 or more." The rep I can only use one. False advertisement!

1
Date of experience: Dec 23, 2025
Ella Cuevas Willer
Not real pearls…

They are selling an australian pearls necklace and earings. I bought one for $99 but they are not real pearls, they are plastic made. The advertisement is misleading.

1
Date of experience: Dec 16, 2025
lee mollet
Ordered some thing in stock? never got it.

Ordered some thing in stock?? never got it for X mas ,20 calls later no luck. Person was really ugly to me on the phone cause i camplaned !! Never do bussiness with this company Ever again. They screwed up my chrismas now new years.

1
Date of experience: Dec 12, 2025
Chelle Hofmann
The products are very cheaply made

The products are very cheaply made. Even with incredible deep discounts the price doesn’t match the value and far exceeds it. I am returning my order and hoping that they refund in a timely manner. If not, I will dispute the charge with my credit card company and file a compliant with the BBB.

2
Date of experience: Dec 05, 2025
Byron McGriff
High pressure sales tactics and…

High pressure sales tactics and persistent spam marketing emails made my purchase a regrettable decision. I repeatedly requested to be removed from their subscriber lists to no avail. Absolutely awful experience!!

1
Date of experience: Nov 05, 2025

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Business Details

  • Here's the Stauer difference: We don't have wholesalers. We don't pay rent for expensive shops or hire expensive celebrity spokespeople. We go directly to the source and make the product ourselves. Last year we bought 2 million carats of emeralds and 9 million carats of amethyst. The local store might buy 20 or 30 carats a year from wholesalers who mark up their product by about 50%.

    We’re getting the better deal and we pass the savings on to you. Because at the end of the day, true value comes from leaving $1,600 in your bank account and still being able to own one of nature’s most fascinating gems.

    Stauer is where you go to honor the triumphs of living. Honoring milestones or celebrating the joy and beauty of the love of your life. It’s the story of history, art, science, of man’s fascination with the beauty of nature. We don’t overcharge you for a little blue box; instead we will take you on the romantic journey of a lifetime.See more

  • email customerservice@stauer.com
  • call 8883332012
  • language https://www.stauer.com

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