Review Time
I placed an order (#8460) almost 2 months ago and never received my package. After weeks of waiting and countless messages to their customer service, they promised me a replacement delivery — which also never arrived.
I then asked for a full refund of 62.80 EUR. About 2 weeks ago, they told me I would be refunded and to just wait. Then on February 16th, they once again confirmed in writing that I would receive my money back within 5 to 10 business days.
It has now been over a week since that second promise, and I have still received nothing — no refund, no update, no response unless I reach out myself.
I have to chase them constantly just to get a reply, and every time I do, I get a new promise that leads nowhere. At this point, I genuinely feel like they are deliberately stringing me along to avoid paying me back.
Save yourself the trouble and shop elsewhere. This experience has been a complete waste of time and money.
I placed an order (#8460) almost 2 months ago and never received my package. After weeks of waiting and countless messages to their customer service, they promised me a replacement delivery — which also never arrived.I then asked for a full refund of 62.80 EUR. About 2 weeks ago, they told me I would be refunded and to just wait. Then on February 16th, they once again confirmed in writing that I would receive my money back within 5 to 10 business days.It has now been over a week since that second promise, and I have still received nothing — no refund, no update, no response unless I reach out myself.I have to chase them constantly just to get a reply, and every time I do, I get a new promise that leads nowhere. At this point, I genuinely feel like they are deliberately stringing me along to avoid paying me back.Save yourself the trouble and shop elsewhere. This experience has been a complete waste of time and money.
I ordered (#8674) from them on 23/12/25 SR Long Sleeves (£32) and paid on top £21 for delivery. It said delivery in 4-8 business days. I received confirmation for my order but then I received another email letting me know of late delivery and that it will be delivered over the weekend that just passed. I have sent them 3/4 emails for delivery update but haven’t got any sort of response from them. I sent another email asking for a refund if there is any issue with the order but still no reply. Not happy with their service and I personally feel it’s a scam. They come across as legit though as they have over 9k followers on Instagram but only have 5 post which doesn’t add up. I am still waiting for their response. Will not recommend ordering from them at all.Update: 13/02/26After sending numerous emails finally got a reply 3 weeks ago that they are having issue ms with delivery and they have initiated my refund. But as of today still no refund received, however when I sent another email asking for update on my refund I received a reply telling me that my order has been delivered, which is a lie. I have sent another email asking for my refund again. This company is a fraud. Do not order from this company.
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