prime-amsterdam.com

1.4
1.4 Based on 28 reviews

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Average Rating

1.4

/
5

28 Reviews

5 Star
7%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
90%

All Reviews

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Review Time

Mario H.
Avoid making any purchases.

Please steer clear of making any purchases. The return policy is ineffective and based in another country. We sent items back at a cost of £26 for shipping and have not received any refund. The support team seems to be playing games, sending the same emails repeatedly. We've ended up paying double for international shipping and received nothing in return. It raises concerns about customer protection and why this seller continues to operate.

1
Date of experience: Jan 12, 2026
Dougie Baker
Disappointing experience during Cyber Week

During Cyber Week, this company advertised a fluffy-looking 3D Christmas jumper, marked down from 99 euros to 49 euros. What I received was a thin nylon top with crooked seams. Their advertising is misleading; it's best to steer clear. I wonder if they’re connected to another deceptive seller I encountered months ago. Trickery and unfair trading abound.

1
Date of experience: Dec 16, 2025
Suzanne Carter
Encountered fraudulent practices

I fell for their advertising and ordered a Christmas jumper but received a low-quality T-shirt instead. I was very disappointed and returned it, hoping for a partial refund. However, the return was held up at customs, and I was told to cover the customs fee to get my refund. I regret both the purchase and the return shipping costs. In total, I've lost £36 plus £16. Someone needs to put an end to these scams. I'll always check reviews before making future purchases.

1
Date of experience: Dec 15, 2025
Victor Baker
Avoid this place at all costs

I ordered a 'knitted sweater' that took two weeks to arrive from overseas, and when it finally came, it was a cheap acrylic top with a print of a knitted sweater on it!

1
Date of experience: Dec 15, 2025
Terrible experience, do not buy

I received my order after three weeks, and it was the worst quality I've ever seen. The color and shape were all wrong. Do not use this website.

1
Date of experience: Dec 15, 2025
This seller is a scam

This seller is a scam. The jumpers advertised are not cashmere but cheap acrylic. The quality is appalling, and the sizing is wrong. The items originate from overseas, and returns are only possible at your own expense.

1
Date of experience: Dec 15, 2025
Angelina B.
Unacceptable quality

The quality is shocking, and the items are not from Amsterdam but from overseas. They charge for returns, and the quality is terrible. A medium size was way too small, and returning it costs £22.80. With the original cost at £36, why bother returning to a company that can't be trusted? Avoid this seller.

1
Date of experience: Dec 15, 2025
Harriet H.
Misleading company with overseas products

This company is misleading, shipping products from overseas. Sizes are ridiculously inaccurate. I ordered based on reviews, but when I inquired before shipping, a representative assured me of European sizing. The sleeves barely reach my forearm, and the top is far too short for the size. What a joke for over £60!

1
Date of experience: Dec 15, 2025
Georgia B.
One of the biggest scams I've encountered

This is one of the biggest scams. I wish I could give them zero stars. I thought this was a legitimate company but learned it’s based overseas. I ordered football boots, but they sent me a cheap knockoff instead. I paid $104 and still haven't received my order. This company is completely fraudulent. Don't trust their positive reviews; they likely come from paid sources. I regret not checking reviews before purchasing.

1
Date of experience: Dec 14, 2025
Levi Johnson
Received fake items from overseas

I unfortunately ordered before realizing the warning signs. The tracking and delivery information came from overseas, and two weeks later, my fears were confirmed with the arrival of fake clothes. I wouldn’t have minded if the quality was good, but it was terrible. I wish I had read the reviews first. If you're reading this, do yourself a favor and order elsewhere.

1
Date of experience: Dec 12, 2025

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