stopoint.com

4.2
4.2 Based on 201 reviews

Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value. When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote an...

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Average Rating

4.2

/
5

201 Reviews

5 Star
72%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Shepherd Brown
Stoppoint

Great company! Sold my phone fast and received payment fast! Thank you

5
Date of experience: Mar 05, 2017
Melody
No Hassles and Great Support!

Everything from getting a really fast quote to creating a shipping label to getting my questions answered via live chat made my experience with Stopoint a great one! The 30 day price quote guarantee was also a nifty feature. I plan to use Stopoint for future iPhone sales.

5
Date of experience: Mar 03, 2017
Marshall Turner
Stay away. I have not received payment and it has been over a month.

I reach out to them many times. I sold them my Apple watch and it has been over a month and still no payment.

1
Date of experience: Mar 03, 2017
Yellocx
Some Problems but solved quickly

Received a bad check, but it was quickly resolved by Ally, in customer service. Thank you!

4
Date of experience: Mar 02, 2017
XeRn_RAiDeR55
I would recommend them - no hesitation

5
Date of experience: Mar 02, 2017
Jonny Morgan
Still haven't received product

Have not received product. Ordered almost a month ago and haven't received. Called several times and no return call or email

1
Date of experience: Mar 02, 2017
Jayda B.
Fast and Straight Forward

Tried Stopoint for the first time - It was straightforward and fast. I like that you have the option of being paid via Paypal. I also think I got a very good price for my trade. So far so good! Thanks, Stopoint!

4
Date of experience: Mar 02, 2017
It worked out but I would not use them again.

In the end Stopoint resolved the sale of my iPhone to my satisfaction, but I would not do business with them again.When I submitted my phone for sale the claimed that their testing showed I still owed money on the phone to AT&T and as such they could not unlock it (not true). I worked with them and AT&T for over a month but we could not resolve the issue. I told them to send the phone back.The phone doesn't arrive so after a month I call them. I get the excuse of "So sorry but it is still on the testing bench, we forgot to send it." For various reasons I had them re-test the phone before sending it back. Same result, so I again requested the phone be returned to me.Two weeks later I still don't have the phone so I call them again. Guess what the excuse is:"So sorry but it is still on the testing bench, we forgot to send it."I call BS on them and that I will not take that story any more, She apologizes and asks me to wait on the line while they look into it.When she returns to the line I get the truth. They have lost my phone, POOF GONE, but will complete the sale at the price quoted.To their credit I received the check and had no issues depositing it.I do believe though that I was strung along for months with lies about "still owing money on the phone / cant unlock" while the phone was actually lost by them.Your experience may vary, but I would not risk it again.

2
Date of experience: Mar 02, 2017
Darren Anderson
All good

After some initial miscommunication they took care of me. The process is simple as long as you make sure to turn off find my iPhone. I would do business with them again.

4
Date of experience: Mar 01, 2017
Taddz51
Stopping phone sale

All went according to plan. I provide the information they wanted, and I was offered a sales price that beat the competition. The check arrived quickly to complete the transaction.

5
Date of experience: Mar 01, 2017

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Business Details

  • Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value.

    When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote and our 24-hour payment policy make us stand out as the number 1 place in America for electronics reCommerce.

    For an immediate offer, visit us at stopoint.comSee more

  • email support@stopoint.com
  • call 18882464919
  • language https://www.stopoint.com

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