stopoint.com

4.2
4.2 Based on 201 reviews

Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value. When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote an...

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Average Rating

4.2

/
5

201 Reviews

5 Star
72%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Karyn
They made it right

The early part of the process went very smoothly. However when it came to receiving my check . . . .it never came!!! Apparently Stopoint had changed their banking and checking account practices and my check was held up during that period. Long story short . . ..they made it right, I received the check and all is well.

3
Date of experience: Feb 15, 2017
Carol Parker
Received check in same amount advertised

Hadn't heard of Stopoint before this transaction. They offered $191 for my iPhone 6, the most of any recycle site I found online. I decided to take a chance on them. It was a smooth process and I received a $191 check within a few days of them receiving my phone. Thanks!Only 4 stars because the PayPal transaction failed and they had to send me a check instead.

4
Date of experience: Feb 15, 2017
FR23
Will use again

Very good service. Only issue was a bit of confusion about payout timing.

4
Date of experience: Feb 14, 2017
Winnie
Good price for old phones

Turned in two old iPhone 4s phones. Best price I could find.

4
Date of experience: Feb 10, 2017
Herman Powell
2nd review

I cannot say enough about Stopoint. Not only did they expedite payment, they re-issued payment TWICE as a result of my mistake. and they were super friendly!!

5
Date of experience: Feb 10, 2017
Tyrone Scott
Claimed they never received it

Printed my label, mailed my phone in via Fed Ex as required. Continued to get emails from Stopoint reminding me to mail in my phone. I verified with Fed Ex it was delivered. Received confirmation of date, time and who accepted the shipment. Sent Stopoint emails through their on-line dashboard that they had my phone. Said they would check into it, but they never responded after that. Finally contacted support. Support stated, they checked the "tracking and it says that it arrived and we looked we did not find anything from you. Fedex never delivered it." Although they said they would compensate me - the money has not shown up in my account yet. Hopefully it will. They never accepted responsibility or apologized. I spent way too much of my own time tracking down information they should have checked on and their lack of response is unacceptable - my emails to them still show as unread.

2
Date of experience: Feb 10, 2017
Sabrina K.
Grear service with updates mubstatus

I was offered a fair price for my phone and the transaction was flawless. I would recommend this over eBay or Amazon as is was hassle free.

5
Date of experience: Feb 10, 2017
Elliot Lewis
Well worth it

The process couldn't have easier and the payment turnaround was very quick.

5
Date of experience: Feb 10, 2017
Andrée K.
Excellent !!!!

I would recommend this company to all my friends and family.

5
Date of experience: Feb 09, 2017
Bryony K.
NO PAYMENT AFTER 9 BUSINESS DAYS

I wrote to Stopoint after 5 business days from receiving their notice that payment was released to tell them that I had not received mine. I got absolutely no response. I had a chat session at the conclusion of 6 business days and was only told that it was mailed on January 30th and that I should be patient for 3 more days. It is now the end of 9 business days and I have still not received payment or any further word from Stopoint. I will contact them again tomorrow demanding action or taking other appropriate action be either get my payment or my watch returned. Very UNHAPPY with this transaction. No follow-up at all by Stopoint to do what they promised.

1
Date of experience: Feb 09, 2017

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Business Details

  • Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value.

    When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote and our 24-hour payment policy make us stand out as the number 1 place in America for electronics reCommerce.

    For an immediate offer, visit us at stopoint.comSee more

  • email support@stopoint.com
  • call 18882464919
  • language https://www.stopoint.com

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