Review Time
I was happy with the shipping and pricing of my item and the overall timing wasn't too bad. It took three weeks for the overall process. My complaint is around communication. It was impossible to talk to anybody. I contacted them through their comment section 3 times and called them multiple times and never heard from anybody.
Selling my phone went smoothly, but not my husband's as FedEx lost the package. I have been attempting to reach Stopoint to obtain a Release from them as their company pre-label was used. FedEx will not honor my claim as Stopoint's account was used. No response from Stopoint via email and voice mailbox is full....😡😡😡
it's been more than a week since they received my phone they were supposed to pay me for my phone within 48 hours of receiving the phone they have not done so I've tried repeatedly to contact them there's no answer on the phone and no answer to messages beware this seems like a scam at this point
It has been three weeks since my iPhone was delivered to Stopoint. I have not received any notification from them that my phone was received nor have I received payment. Three follow up emails, one online service request and a phone call have gone unanswered. My account is linked to PayPal and Stopoint's policy says that payment is issued within 24 hrs after product is accepted. The status of my order says that payment has been processed - yet I still have no payment in my account. The phone # listed rings and rings until a recording comes on that says "Sorry, the memory is full, please try again later."My first experience with Stopoint was outstanding so I am surprised at the lack of response regarding this order.
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Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value.
When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote and our 24-hour payment policy make us stand out as the number 1 place in America for electronics reCommerce.
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