Review Time
One of those "scam you for money" companies. I paid for three garments but was only sent two, with their chat bot reminding me that I can still have a third garment if i pay for it (again!)
Customer support is non existent
Definitely won't recommend to any one, in fact I would like to warn people to never use this company
I am extremely dissatisfied with the item I received. The image displayed a dress with lots of embellishments, but what I got is very simple. Please avoid ordering based on the picture, as it is misleading. There is no customer service contact number available for assistance, leaving me with no solution. It's a waste of money.
I am extremely dissatisfied with the received item. The image depicted a dress with a lot of embellishments, yet what was sent is quite plain. Please avoid ordering based on the picture as it is misleading. There is no customer contact number to resolve this issue, leaving no solution available. Your money will be wasted.
I feel compelled to share my very disappointing experience with the seller, hoping it helps others make informed choices. Incorrect Product Delivery: I ordered a Medium-sized item but received a Large, indicating a serious issue with order accuracy. No Free Return Policy: Despite the seller's error, there are no options for free returns or exchanges, which is unacceptable. Product Misrepresentation: The delivered item was significantly different from the images online, raising concerns about misleading advertising. Poor Product Quality: The quality was far below expectations, with subpar stitching and detailing not matching the price paid. Inferior Fabric: The fabric was of noticeably low quality, lacking comfort and durability. Lack of Customer Support: Attempts to resolve the issue were met with inadequate responses, adding to the frustration. Unprofessional Service: The entire experience—from ordering to delivery and post-sale support—was marked by inefficiency. Final Recommendation: Based on this experience, I advise potential customers to be cautious before purchasing from this seller due to the combination of poor quality, incorrect delivery, and lack of support.
No proper response received; the product quality was very poor. When I requested a refund, I was told there are no refunds, and even for an exchange, I would have to pay extra. They already charged extra with the order and there is no contact number available.
The seller does not provide a phone number, and while an exchange was approved for my order, it was not picked up. When I checked the website, it stated that the exchange window was closed, even though I lodged my complaint within 10 hours.
Extremely poor quality product; the embroidery was half done, there were stains, and the neckline was not finished. They expect customers to do the finishing work themselves. I ordered a size M, but although the tag was correct, the outfit did not fit. I ordered the product cash on delivery, and when I tried to exchange it, there was no option for cash on delivery. They are also asking for an additional fee for the exchange of a defective product. Please do not purchase from this vendor; there is no respect for customers, even after sending a faulty item they continue to demand more money.
Order No: #SJ359220. I’m very disappointed with this order. I specifically ordered a 3XL size, but received a shirt in 2XL and a pajama in XL. When I requested an exchange, the response was frustrating. Instead of admitting their mistake, I was told I needed to pay an extra fee according to their policy. What kind of seller makes an error in sizing and then expects the customer to pay for their mistake? This is completely unacceptable and reflects a serious lack of professionalism. I would strongly advise others to avoid ordering from this seller. They deliver incorrect items and then expect customers to cover the cost of their errors. Very disappointing experience.
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