Review Time
Favorite thing about this software is I only have to engage with it once a year. Come tax season, I log in, sync my addresses, manually handle a few transactions that the software has flagged as possibly miscategorized, then save the PDFs the software spits out. Easy peasy. (Note that I don't do complex DeFi stuff: just vesting tokens, buying & selling, a bit of staking.)
While using the Crypto Tax Calculator for the first time, I encountered a transaction that I wasn't sure how to change correctly. I reached out to the team, and within a short time, Carl got back to me and helped me resolve my issue very quickly. Great service and fairly easy to use for a newbie like myself.
I was battling with a negative balance issue that just wouldn't yield to the usual fixes. Gilbert responded to my support request within 2 hours and gave me the exact answer I needed. I was sorted within a few minutes. You're never left in the lurch with Crypto Tax Calculator support - they're great!
Outstanding and easy. I was 3 years behind on my tax with significant crypto profits. I used an accountant and he found the tax reports very helpful and it saved me money with him. Now the complicated stuff is done I am going to submit my own tax return online using the generated tax report. So no accountant to pay for. This is easily worth the cost of the app. I use the app via my account at Independent Reserve which is embedded into their system. So no work involved, just chose the tax year and click. I really recommend this. I used to get so stressed over tax, now I do this sitting up in bed over a coffee.
I had an integration issue with connecting up one of my crypto exchanges and Shoota the tech support picked up my call fast and got onto investigating this for me. We tried a few things and their DEV support also got involved and finally resolved my problem and it all got sorted out. I was very happy with the prompt friendly follow up and the trouble-shooting process. The support they provided was exceptional.
I have been using this platform for a few years, Great UI, very customisable with multiple reports options, depending on what you need make it the leader in Tax calculations. Customer service is also quick to respond and help with bug report or account issues. Gilbert recently helped me and got the problem sorted very quickly.
Gilbert was incredibly helpful in assisting me with resolving missing purchase history issues in CryptoTaxCalculator. He guided me patiently through the process, helping me understand the limitations of the platform and how to apply the correct workarounds. Thanks to his support, I was able to clean up my report and ensure accurate cost base tracking. Much appreciated!Jas
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