Name: summ.com
Telephone: 000000000
Rating: 4.6

Vaida Butkeviciute Guest

Reward for referral disappears after 1 month

In J uly, I signed up and paid my subscription fee for a tax return statement, which was straightforward and smooth. I also noticed that the company offered a $100 referral reward. I referred my partner using the official referral link, and he signed up and paid his subscription.When I attempted to claim my $100 reward, I received a notification stating that it could only be claimed after 60 days. However, now that more than 60 days have passed, the reward is no longer available on my account.I contacted support via text, and the automated AI response claimed that my partner cancelled his subscription and requested a refund. This is not true. When I followed up, the AI only provided irrelevant instructions and I have not been able to reach a human representative.Although the amount is $100, I believe this conduct is misleading and potentially in breach of Australian Consumer Law. I also raised the issue with the crypto trading platform that endorsed this tax calculator, but the matter was not resolved.I feel deceived and intend to lodge a complaint with NSW Fair Trading.I think they can’t be trusted.

Date of experience: Sep 17, 2025

Duskgeon Guest

5 months ago

I am surprise that this product is open…

I am surprise that this product is open to public.It looks like a beta version and it needs to be improved a lot and I mean a LOT!It more like a portfolio to summarize your exchanges but it is very inaccurate when it comes to report the taxes and will require heaps of your time. The app is not intuitive.It should have a demo video or tutorial, otherwise you waste a lot of time.In short, if you want something fast and efficient don't use this.

Date of experience: Sep 16, 2025

Chris Hayden Guest

5 months ago

Be aware of this hidden change

Be aware, if you have staking on coinbase they count EVERY SINGLE ONE of these daily rewards as a transaction which puts you above most plans forcing you to the higher plan of £149 or £249. Look else where.

Date of experience: Sep 15, 2025

Vicki Guest

5 months ago

Easy to use

Easy to use, have used it for two financial reports to send to the auditor for a SMSF crypto portfolio.

Date of experience: Sep 14, 2025

Rod Cox Guest

5 months ago

I was not sure of the rules and what to…

I was not sure of the rules and what to include.Saved me time and a lot less grief.Money well spent

Date of experience: Sep 12, 2025

Gordon Guest

6 months ago

Impossible to speak to a human

Impossible to speak to a human. I cancelled my subscription and sent multiple emails to support to ensure that they would not debit my account but they are still trying. I only get AI responses to the emails. Ridiculous!!!

Date of experience: Sep 10, 2025

Lars G Guest

6 months ago

Advanced crypto tax made pretty easy

Honestly, I would have been lost without it. Solves nearly every transaction by itself and those that dont are flagged for review. Detailed accountant level reports and more, works great.

Date of experience: Sep 05, 2025

Lee Guest

6 months ago

Big help. Made it easy

Clear instructions. Responded quickly and made it easy. Thank you CTC

Date of experience: Aug 30, 2025

MYCHELLE POTTS Guest

6 months ago

once set up it does the hard work for…

once set up it does the hard work for you and i just send it to my accountant and its easy peezy

Date of experience: Aug 27, 2025

Tim Ryan Guest

6 months ago

Rip Off

Will not allow me to cancel my account. I cannot login, no password reset arrives, and states no account is associated with my email. Yet they then bill me $249 against that email. Absolute rip-off. Recommend not using.