suntran.com

1.5
1.5 Based on 20 reviews

Bus service for Tucson, Arizona and surrounding area. Includes schedule, fare, and route information. Also includes service advisories....

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Average Rating

1.5

/
5

20 Reviews

5 Star
9%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
87%

All Reviews

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Review Time

Martin Castañeda Durán
There's not a day that I get let behind because of the drivers being mad at the dumb people that hav

There's not a day that I get let behind because of the drivers being mad at the dumb people that have no respect and all of us have to get the worst of it too. They are public service people regardless of what they going thru they still have to give u the time that its in the bus schedule. I was here at the laos center and bus 3238 park let one person in and left didn't even give us here time to get in the bus and left not even a minute so now im late. I have respect to them but they don't care cus they think we all the same I don't drive and I work but always something going on with them and don't even have care for no one so why is it my taxes paid them and always treated like a peace of and im a single person so its not important to no one. Lost my job Beacouse ot this before so please do something about this please being judged by others dumb smokers.

1
Date of experience: Feb 07, 2026
Randolph Patterson
Unfair Treatment on the Bus

I recently experienced an upsetting incident while taking the bus home from work. As a 23-year-old female, I was on the bus heading towards my stop when the male driver, likely in his mid-30s to early 40s, made a stop at a convenience store to pick up passengers. Just before my stop, I was organizing my bag and briefly put my vape in my mouth, accidentally taking a puff. I usually wait until I'm off the bus to use it, so I didn't think much of it. The driver approached me and stated that smoking was not allowed on the bus. I’m generally not confrontational and apologized, explaining it was an accident and it wouldn't happen again. However, he dismissed my apology, told me he didn't care, and insisted I get off the bus. It was nearing 6 PM and getting dark, and the area around the store is known to be unsafe, especially for a young woman. I expressed my concern about being left there, but he remained unyielding. I admit I called him a prick as I exited, feeling disrespected despite my respectful demeanor throughout. It felt incredibly unfair, especially since I’ve seen others smoke or use drugs on the bus without consequence. I was left in tears, fearing for my safety, especially since my family had to come pick me up.

1
Date of experience: Dec 30, 2025
Randall B.
Frustrating delays with route 25 in Tucson

I'm really frustrated with route 25 in Tucson, Arizona. It is consistently late at every stop, and I can't tell if it's due to the passengers, traffic, or the driver. They really need to adhere to the schedule.

1
Date of experience: Dec 05, 2025
Rhiannon
Disappointing Experience with Route 25

Route 25 in the area is consistently late at various stops. It's unclear whether the delays are due to the passengers, traffic, or the driver. The schedule should be adhered to more strictly.

1
Date of experience: Dec 05, 2025
PW61
Suggestions for Reducing Employee & Rider Anxiety

As we near the end of the hot summer months, there's a growing concern about violence on buses and at terminals. In the past, I've suggested allocating budget funds for hiring a security firm. Having security personnel on buses during both day and night shifts could help reduce conflicts.

3
Date of experience: Aug 16, 2025
Tracy C.
Frustrating Schedule Delays

The schedule for route 16 is supposed to be every 15 minutes, but it's now running every 20 to 25 minutes on weekdays. Waiting 25 minutes in the heat is unbearable, and the schedule planners need to be held accountable for these delays.

1
Date of experience: Apr 11, 2025
matiweu
Great Recovery Service

I lost an item on the bus and they managed to find it for me. The drivers are consistently friendly, and the fare is unbeatable. While there are many transient riders, their presence can help identify suspicious activities.

5
Date of experience: Feb 20, 2025
Molly
Unacceptable Conditions on the Bus

All the windows are locked while people are allowed to smoke drugs on the bus. This situation is harmful and makes it difficult for my son and me to breathe.

1
Date of experience: Feb 14, 2025
Myra Brown
Extremely Poor Service

The service has deteriorated significantly. If management continues to let go of mechanics to benefit executives, the buses will keep breaking down. I've endured this for nearly three years, primarily because I can't afford a car, but it's never been this bad before.

1
Date of experience: Oct 01, 2024
Tamara Scott
If I Could Give Zero Stars, I Would

If I could give a zero rating, I certainly would. The service is argumentative and rarely punctual. There are no consequences for their poor behavior, so nothing is likely to change.

1
Date of experience: Jun 28, 2024

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Business Details

  • Bus service for Tucson, Arizona and surrounding area. Includes schedule, fare, and route information. Also includes service advisories.

  • language https://suntran.com

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