worldwidecyclery.com

4.6
4.6 Based on 80 reviews

The singular place for all things mountain bikes. Focused exclusively on top-tier MTB's & eMTB's along with all the components, accessories & apparel. Worldwide Cyclery is a curation of all the best the mountain bike world has to offer....

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Average Rating

4.6

/
5

80 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

AZ Camera
They DO NOT price match even though their website says they do.

They state on their website that they will match or beat competitors pricing. I have shared 2 separate stores offering a bicycle at a significantly lower price and Worldwide Cyclery refused to offer a price match. Have contacted the company over 10-times in an effort to buy a Salsa Blackthorn bike. Now, they are ghosting me for days and not responding even after providing an additional online site selling for less.

1
Date of experience: Oct 22, 2025
customer
They are gone, not picking up the phone

Hello,I placed my order on September 9th, 2025 (Order #708197). Today is September 25th, and the goods still have not arrived. According to USPS, the item was never sent. I have written multiple emails, sent several messages through Messenger and Instagram, and called +1 805-375-4525 several times—unfortunately, I have received no response whatsoever.At this moment, I am starting to feel that I have lost my money.🥲🥲🥲

1
Date of experience: Sep 25, 2025
Nathan Eastman
Misleading practices

They sell items that they don't actually have and are not clear about it. Slow shipping times.

1
Date of experience: Sep 12, 2025
Drew
Very knowledgeable answers to my…

Very knowledgeable answers to my questions. Just bought a kettle long sleeve shirt from them. Got it quickly. The shirt quality as and fit outperforms my expectations.

5
Date of experience: Sep 08, 2025
Rufus Wright
Great customer service.

I paid extra for expedited shipping, and they refunded it when my order was delayed. Probably wasn't their fault but they took care of me.

5
Date of experience: May 15, 2025
Philippa Johnson
The website is exceptionally nuanced

The website is exceptionally nuanced, and shopping for what I need has never been more clear cut and easy. It is quite clear the WWC team is very dedicated to both their online shop performance as well as their in store location I have visited many times.

5
Date of experience: Mar 07, 2025
lethibault1312
Brilliant and friendly service.

5
Date of experience: Jan 31, 2025
Vince
Highly Recommend - James at Worldwide Cyclery

After being rear-ended in a car accident, my bike was unfortunately totaled. I was feeling overwhelmed and unsure of where to start, but then I reached out to James at World Wide Cyclery (Nevada team), and everything changed for the better.From the moment I contacted him, James was incredibly kind, compassionate, and understanding. Not only did he take the time to listen to my concerns, but he also made sure I felt supported throughout the entire process. He walked me through different bike options, answering all of my questions with great knowledge and care.James truly went above and beyond to help me find the perfect replacement bike. His customer service was top-notch — he was informative, patient, and always available to assist me with any issue I had. Thanks to his help, I’m back on the trail with a new Yeti, and I couldn’t be happier!If you’re looking for someone who is not only skilled but also genuinely cares about your experience, I highly recommend reaching out to James at World Wide Cyclery. You won’t be disappointed!

5
Date of experience: Jan 15, 2025
Carol Anne Howard
This first time customer was really impressed!

I am a first time customer with Worldwide Cyclery and purchased two bearing extractors (November 2024). A while back, I discovered some of their maintenance related videos and was quite impressed. One extractor worked flawlessly. Unfortunately, the other (different size) extractor had issues; which was upsetting. I called Worldwide Cyclery to explain the situation. A really nice/understanding guy answered the phone and quickly resolved the situation. I was amazed at the efficient and excellent customer service! I have a total of 6 bikes in my house and always need parts or supplies – Worldwide Cyclery is now at the top tier of my vendor list. Thanks!

5
Date of experience: Nov 18, 2024
Simon Walker
The best Mom and Pop, global distributor!

Awesome group! Many purchases from WW and Ketl and always have great customer service.I even call them with questions about parts I didn’t buy from them and actual mammals (of the MTB species) answer the phone.

5
Date of experience: Nov 17, 2024

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Business Details

  • The singular place for all things mountain bikes. Focused exclusively on top-tier MTB's & eMTB's along with all the components, accessories & apparel. Worldwide Cyclery is a curation of all the best the mountain bike world has to offer.

  • email info@worldwidecyclery.com
  • call 8053754525
  • language https://worldwidecyclery.com

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