Review Time
A Most Excellent Purchasing Experience! Justin at SWE assisted with my timepiece purchase. Professional, patient and courteous, it was an easy decision to purchase from him. The timepiece arrived in perfect condition. Better than the pictures. I'll be an SWE customer again.
A Most Excellent Purchasing Experience! Justin at SWE assisted with my timepiece purchase. Professional, patient and courteous, it was an easy decision to purchase from him. The timepiece arrived in perfect condition. Better than the pictures. I'll be an SWE customer again.
I bought a gold Omega from Swiss Expo and it was a great experience. They gave me a very fair price on my trade, and their prices are good. When I received the watch, it was beautiful and packed nicely. Both Michael and Vlad were very knowledgeable and great to work with.I will be buying all my watches from them in the futureRobert N
This was my first experience purchasing from SwissWatchExpo and it could not have been better. Justin was extremely professional and helpful throughout and the Omega Seamaster Aqua Terra that I purchased is in “as new” condition; just beautiful!
I bought a Rolex Explorer from SwissWatchExpo. The watch was in excellent condition. It looked exactly like the pictures and the band length was the size specified. The watch was shipped with care and shipped the same day as purchased. I will not hesitate to purchase again from SwissWatchExpo.
Started great. Picked out a watch online, confirmed availability and pricing, made an appointment for transaction, got certified funds and even SHOWED UP 25 MINUTES EARLY at 2:05 PM on a Tuesday.Cop out front told me I wasn't "on the list" and had to call from the front door. So I did. Was told the salesman was not available so I HAD TO WAIT OUTSIDE ON ONE OF THE COLDEST DAYS OF THE YEAR.Sure I was holding a certified check and wanted to buy a 20k watch immediately, the salesguy told me "Doctors don't see you early...." DOCTORS DON'T MAKE YOU WAIT OUTSIDE.Don't care where you go, but I don't reward this kind of customer treatment with my $$$$.
My second purchase from Swiss Watch Expo was not satisfactory. The watch was not accurately described as a hand wind watch. It was described as 38MM x 38MM which is obviously not a common measurement in the USA. I wore it once and decided it was not right for me and talked to SWE and I was told they would buy it back at a 30% discount when I requested a full refund or store credit for another watch. They obviously do not have a liberal return policy as claimed.
This purchase was not my only with SWE, but was truly my best experience so far and maybe forever. I agreed to purchase Darkside of the Moon watch, and just prior to shipping they noticed something not right with the watch. It had a nick on the crystal. SWE, called and offered another Darkside, they had not even had on the website,and this also had the deployment clasp. All for same price and this was clearly a watch that would cost much more. I was leaving on a trip, so they were even able to Overnight the watch also!!. They went as far as service can go ! they covered the shipping too ! Experiences like this are rare, but its obvious SWE has great people who understand the value of service. Cannot thank you enough SWE. I have purchased from them since 2022 and did not think I could get a better experience than the previous purchases, but they did it. Getting this watch before my trip meant everything!!
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SwissWatchExpo is the leading online retailer of certified authentic, pre-owned luxury watches. Established in 2009, and headquartered in Atlanta, we are a family owned business serving a global clientele. We proudly offer a curated selection of watches from top brands such as Rolex, Cartier, Omega, Breitling and Patek Phillipe.
All of the watches that we buy and sell are meticulously inspected, authenticated, serviced and if need be, repaired and polished by our in-house team of Watchmakers.
At SwissWatchExpo, we pride ourselves on providing the very best timepieces available and a personalized, “customer-first” buying experience.
Unlike other online retailers, we carry every watch listed on our site in our Atlanta showroom. The showroom has thousands of watches to choose from, allowing customers to inspect, examine and wear any timepiece before the final purchase—all while being helped by our expert non-commissioned team of Watch Consultants.See more
