Review Time
This is a complete scam. I placed an order and attempted to cancel it on the same day, just 30 minutes later, but the representative insisted it had already been dispatched. They refused to provide a tracking number for three weeks, stating that I needed to wait for the package to arrive before I could return it and that I would have to cover the return postage myself. Eventually, I found out the package was marked as delivered while I was home. When I tried to reach out to the customer support team, I was blocked and unable to make contact. I have reported this issue to the relevant authorities.
I placed an order for one item, but it was changed to three without my consent. I discovered this alteration shortly after placing the order. I contacted them immediately to request the change back to one item, but they informed me that the warehouse had dispatched the package with the three items, claiming it was the most popular quantity. I canceled the order, but for over a month, I have dealt with excuses from this seller regarding the return of the unopened package, which arrived weeks late. They expect me to cover the return shipping costs, which I refuse, as the seller made the mistake. Additionally, they charged my account twice—once with my authorization and once without. I am still trying to return the package and get a refund.
I recently ordered an item online, but it took 11 days to ship, and I didn't receive it until 22 days after placing the order. When I connected the item to my TV, it wouldn't power on, so I decided to return it. Upon checking the charges, I found they had split my payment into separate transactions. I contacted the payment service to clarify why some charges were on a credit card and others on my bank account, only to learn that I had unknowingly agreed to a subscription. I believe this is a scam to charge monthly fees. When I requested a refund, they offered a 25% refund while suggesting I keep the item. Why would I want to keep something that doesn't work? This is a clear scam.
This product is a scam. They promised free access to paid TV channels, claiming the device would unlock all of them. However, it's just a basic streaming device. They advertised a money-back guarantee, but when I called customer service, I was put on hold and then disconnected. The email replies I received were automated and did not address my concerns. I lost a significant amount of money on a product that is not as advertised. The item arrived unbranded, and there was no contact information on the packaging or invoice. It's a fraudulent product.
So far, all correspondence has been responded to quickly. The only issue is obtaining a refund from the vendor as promised in their initial offer when I placed my order. It's a good product, but it hasn't met my expectations. I would like to return it for a refund if possible.
This is a complete scam. I placed an order and tried to cancel it on the same day, just 30 minutes later, but the representative claimed it had already been dispatched. They refused to provide a tracking number for three weeks, insisting I wait for the package to arrive before I could return it and that I would have to pay for the return postage. Eventually, I discovered the package was marked as delivered while I was home. When I attempted to contact the support team, I was blocked and unable to reach them. I have reported this issue to the appropriate authorities.
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