the-rugs.com

4.6
4.6 Based on 201 reviews

...

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Average Rating

4.6

/
5

201 Reviews

5 Star
79%
4 Star
9%
3 Star
5%
2 Star
2%
1 Star
5%

Filtered Reviews

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Review Time

Jacqueline Wray
It was very easy to contact customer…

It was very easy to contact customer service. They replied to my questions in a timely and friendly manner. Delivery was quick, unfortunately the colour I ordered wasn't what I expected. The matter was dealt with professionally.

5
Date of experience: Jan 23, 2026
Excellent customer service.

5
Date of experience: Jan 22, 2026
Katarzyna Fadrowska
Lovely rug

Beautiful rug and fast delivery, will buy it again

5
Date of experience: Jan 21, 2026
Kathryn Newport
Great experience

Lovely rug at a really good price. Nitification ofdelivery time was given and the rug was delivered well within the timeframe. All in all I am very happy with my experience with The Rugs, and would definitely recommend the company.

5
Date of experience: Jan 21, 2026
customer
Good quality rugs

Good quality rugs. Unfortunately what I ordered didn't suit colours needed. But efficient ordering & returns process.

5
Date of experience: Jan 20, 2026
Helstonron
Great quality rug at a great price

Great quality rug at a great price. Delivery was quick and arrived as expected

5
Date of experience: Jan 19, 2026
wayne pickles
Very quick delivery and the rug was a…

Very quick delivery and the rug was a quality item just as illustrated on the site

5
Date of experience: Jan 19, 2026
MRS WALKER
Delivery was quick and when stated

Delivery was quick and when stated. Lovely rug very pleased with it. Maybe should have had a bit darker choice but feels lovely underfoot

5
Date of experience: Jan 19, 2026
Linda
It looks nice

It looks nice. Quite thin and the corners do tend to flick up. Quite cheap looking but it wasnt expensive

3
Date of experience: Jan 19, 2026
Mr vaughan
Very good delivery on time

Very good delivery on time. Good product and price

5
Date of experience: Jan 19, 2026

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