Name: the-rugs.com
Telephone: 000000000
Rating: 4.6

Margaret H Guest

Easy to use website and ordering

Easy to use website and ordering. Rug delivery was delayed by a day and after contacting the company, we received a quick response and confirmation of delivery the next day. Courier was polite and efficient. Rug was as described and good quality. Would recommend to others and use again ourselves.

Date of experience: Jan 06, 2026

Karen Guest

3 months ago

Great customer service

The rug was delivered on time and is good quality!! There was a problem with the delivery service having lost the underlay package but this was resolved in super quick time and a replacement sent out. Great customer service ! Thanks

Date of experience: Jan 06, 2026

Shobna Guest

3 months ago

The rug is absoloutley how I expected

The rug is absoloutley how I expected. Really good quality

Date of experience: Jan 06, 2026

Jilly Mulholland Guest

3 months ago

The rug is thinner than I thought and…

The rug is thinner than I thought and it's still not lying flat

Date of experience: Jan 06, 2026

Lisa Guest

3 months ago

Beautiful rug but its more white and…

Beautiful rug but its more white and cream instead of it been cream and caramel

Date of experience: Jan 05, 2026

Faye Guest

3 months ago

Lovely rug

Lovely rug. Looks very expensive and great in the room. Such good value for money and came the next day!

Date of experience: Jan 05, 2026

NIGEL Guest

3 months ago

SHEDDING FIBRES. Great looking rug but bits still coming…

Great looking rug but bits still coming off the cut edges and being trodden through to the next room, despite being vacuumed each day

Date of experience: Jan 05, 2026

SH Guest

3 months ago

Avoid

Took a chance after reading the reviews, gives a false tracking number that was from back in December before I even ordered. Then I queried it .. and all of a sudden it is lost. This seems to be common with this company. I would use PayPal etc if you are going to risk ordering from this company.

Date of experience: Jan 05, 2026

Mr Jason Reeves Guest

3 months ago

Great product and service.

Date of experience: Jan 05, 2026

Shazia Ahmed Guest

3 months ago

It’s a short pile rug I like it not…

It’s a short pile rug I like it not heavy at all really lights up my living room and the colours are great deffo go with my deco I hope it lasts longer.