Name: the4thutility.co.uk
Telephone: 08000662833
Rating: 4.5

Harris Demetriou Guest

He was quick and direct.

He didn't do what most companies do and start asking me to turn off and on things to see if that helps. He asked what was wrong and started trying to fix. Managed to find the issue quickly and fix it.

Date of experience: Nov 24, 2025

Mian Guest

3 months ago

Great service

Great service, polite and very cooperative representative.

Date of experience: Nov 24, 2025

Nathan Bertram Guest

3 months ago

Great experience this afternoon with…

Great experience this afternoon with Robert Morely.

Date of experience: Nov 24, 2025

Joel Harvey Guest

3 months ago

Great service by Olu

Olu, from 4th Utility was very helpful in resolving my issue and resolved it while I was on the phone, the wait time to be connected was also minimal all round good support.

Date of experience: Nov 24, 2025

Richard Jennings Guest

3 months ago

Took to long to answer the call

Took to long to answer the callBut when connected the operator was very efficient and dealt with my issue very well

Date of experience: Nov 24, 2025

Adam Guest

3 months ago

Absolutely no hassles at all

Absolutely no hassles at all! The engineer was running late, so he informed his team and I received a call to let me know. The install was quick and very neat and the engineer was very knowledgeable. I'd definitely recommend them.

Date of experience: Nov 24, 2025

Dorothy Shannon Guest

3 months ago

Fantastic company

It's the second time I've had to contact 4th utility and spoken to the same person Olu he was so professional and polite very helpful and sorted the problem for me such a lovely man and great company don't think I'd ever change supplier definitely a 5+ rating from me well done Olu and 4th utility one happy customer

Date of experience: Nov 24, 2025

Eddie F Guest

3 months ago

Excellent customer service 👏 👌

Great customer service didn't have to wait long to sort an issue with city fiber, and the lady the really professional, down to earth and had great conversation

Date of experience: Nov 24, 2025

Catherine Guest

3 months ago

Quick and easy installation

Dan the engineer arrived on time. He explained everything to me. It didn't take long to do the installation and then he explained to me where the box outside was and how it was connected up. The WiFi came on after about 5 minutes and I was able to login to all my applications quickly and easily. I was also able to set up my online account with 4th Utility very easily too.