Review Time
So yesterday I bought a package cashed out 150 what I don't like is that I never received a email confirming that I redeemed anything another thing that is fishy is they don't tell you how long winnings take to hit your account site is pretty sketchy so hopefully I get paid but overall I would not recommend this site
I’m just blown away by this experience. I have been “sitting in the que” and “under review” for a week now waiting on my redemption of $391.00. This site is a scam. Does anyone know if they have ever even paid anyone??? That money is all the money I have and I was super stoked to win it but after jumping through their verification hoops and having my redemption sent back to my account 6 different times, I have a bad taste in my mouth for THEBoss casino. I’m super depressed over all of this and now I wonder if I’ll ever be cashed out. Customer service is the worst I have ever seen. Rude with copy and paste explanations. How do we get this site shut down? Does anyone know?
Update: I was surprised by my redemption tonight. So 4 days, almost to the hour. Nice that it was processed on a weekend, but I would like to see them be able to set and communicate better time frames for approval/processing. This seems to be another new social casino that is either not prepared or does not care about servicing customers. On the positive side, they offered good promotions. The site is fun to use,with a wide variety of games. But when it comes to redemptions, it's day of 3 of "sitting in the que for approval" and support only replies w copy and paste response about terms of taking 10 days, and verifications and high $ amounts causing delays (verification completed previously & minimum redemption amount) There are too many of these sites doing things the right way. I will spend my money with one that does more than take it.
Straight up stole money from my account, was playing baccarat and placed a 25 dollar bet, lost. Placed another bet for 50 and it had an error and to contact support. Well, in the play history it states I bet 100 and lost when it did not even go through and I also did not even bet that much. And something even weirder happened right after I contacted support, the site went under maintenance for like 10 minutes and wouldn't let me back in. Stay far away, place is super shady and support saying there was never an error and the money is just gone.
This is one of the WORST platforms I’ve played on. The games are clearly rigged, constantly lag, and have extremely low RTP. Their Relevent team are super unprofessional and Ruuude. It feels like they’re only here to take your money, not provide a fair gaming experience. I do not recommend this site at all. Don’t waste your time or money here. there are way better and more trustworthy casinos out there.
This is one of the worst "SC casino" sites I've ever used. It is a scam site with many predatory practices. For starters, they require a 4X playthrough on any "bonuses". This, combined with the incredibly low RTP on all games (including low volatility) almost ensures that someone is going to come out with a substantial loss. Customer support is also very rude, dismissive, and will end the chat and abruptly state they need to handle/serve other customers. They abruptly cancel redemption requests, placing the balance back on the account and don't send an email explaining the action or requirements.There's so many red flags here. Stay away. Also, be skeptical and weary of 5 star reviews with 1-3 reviews on the account. These are likely paid reviews, or reviews.If you play here, you will lose your deposit.
I love this casino. I've been on for about a week now and I have just made 3 redemptions. Within a 3 or 4 day period 2 for a $100 and 1 for $400. It has been the 4th of July weekend so I'm hoping I'll see the money in my bank between today and tomorrow. I've had no issues with them. I've had great R TPI love the slots. I oh no II give the casino 5 stars, but I'm a slot lover. Thank you so much, the boss.
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