Review Time
Terrible experience. I bought the package of 1000sc for 850. And made it up to over 3k and redeemed. I had 86 sc left to playthrough and took it to blackjack. Unaware that you couldnt meet olaythrough on there. And redeemed at 100. We'll all my redemptions failed because they went to a different card so then went and bought a bonus and hit for over 1k on another slot. (Still had my entire balance) When I went to redeem 3k and left my 86 that needed played through on there they canceled it and told me I had over 1100sc I still needed to olay through bc I played some on blackjack! I'd understand having to play the original 86 (or even the 100 i was at at the end of playing blackjack) i played on there. But to act like everything i won afterwards was off that was ridiculous. Especially when I had over 3k in my account!
Redeemed before on the site with no issue. Attempted to redeem again and 4 times now my redemption has been cancelled. They will not give any explanation as to the reason for the cancellation and do not reach out to you for resolution in the matter. They will likely respond to this bad review before I ever hear back from support.Edit: yup. hit this one right on the nose. 72 hour wait on support so far but a bad review takes 2 hours for a response. priorities.
This casino is a joke. I have been trying to cash out since last week. They keep canceling my request and stating that I didn't redeem to the original purchasing card. I have sent in documentation proving my virtual card and debit card difference, yet they still would not redeem my payout. The customer service team just copy and paste the same lines they tell everyone. They are no help whatsoever. Yes, you can win on this casino but good luck getting your redemption. I would give this casino zero stars if the option were available. Save your money and go to better casinos like Pulsz. Mcluck, Hello Millions, Playfame and many more. Even Chumba does next day payouts.: Legendz, a newer casino offers INSTANT redemptions! Horrible name for a casino as you guys are not the boss of anything!
I have one account with boss casino and tried to cash out $120 sweeps coins on 6/15/25. I verified my account and linked my bank account and received a pop-up stating I would receive the funds in my account shortly. Then today, it showed that my redemption was canceled and when I reached out to support, they stated that my redemption was canceled and they didn't return my funds due to duplicate accounts. I only have one account, but they're stating because there's two accounts using the same IP address and that live in the same household, they banned that other account in my significant other's name, but still have my account active and won't allow me to redeem from mine it's fraud don't use this casino!!
This casino allows more than one member per household while you are making deposits but once you go to redeem suddenly it is unacceptable for a brother and sister in the same household to each have an account. Pretty sure this is one of the oldest ways to scam players because we both (as well as a third roommate) have accounts at many social casinos. Several other problems at this "casino" are slow and laggy games as well as very limited gaming providers. Platform frequently logging you off mid game is not only annoying but very sus. So for these reasons I give one star. I don't trust them. Further, no legit platform turns away potential revenue from two other players over a $100 redemption request, however a small time scam op would.
After making multiple deposits and dealing with constant lagging and repeatedly getting booted from games during play, I was able to accumulate the $100 minimum for a redemption. Verification went through within a few minutes yesterday and I was able to submit the redemption. Checked this morning on the status, I find the redemption has been cancelled. They are claiming I have duplicate accounts. I do not. I highly recommend avoiding this casino and instead go to Speedsweeps- no hassle - instant redemptions!
Fakes reviews and a bad casino. Won $150 yesterday after depositing $5 and they banned my account today after attempting to withdraw contacted them they said it violets the T&C saying they have a one per household policy yet they’re on this websites claiming they don’t have a one per household policy just a horrible casino and horrible customer service DO NOT give this casino anymore service as they’re just liars and scammers.
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