theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Karen Dooley
Seen an advert on social media

Seen an advert on social media, had lots of great reviews, I was a bit weary but thought, it's cheap I'll try. Wow!! The scent lasts for soooo long, no. 81, dupe for good girl.It arrived quickly, smell was amazing. Unfortunately, the sprayer was faulty, I made contact with the company, they responded immediately, apologies and a new bottle sent out, what amazing service from Adam, who is a credit to the company. Thank you.

5
Date of experience: Nov 04, 2025
Vee Wilson
Good enough but not great

Good enough experience overall, but could be better. I purchased the 5ml sample of 200 (Creed dupe) a couple of months ago which was likely from a different batch as it smelt really good and fragrance lingered & lasted well into the day. Took a chance on the 100ml but turned out 200 was a different scent batch with differing tones to the sample and not quite a like for like dupe of Creed but still a pleasant fragrance. Paid additional for the plus version, but not worth the additional ££ as the scent isn’t lasting more than an hour which is a bit disappointing and cannot be detected by other people so it’s not just my senses have become accustomed to it. Shipping communication was good. Thankfully, a much better experience than I had with Noted Aromas, but unlikely to order from again.

3
Date of experience: Nov 04, 2025
Isabel Ross
Just like the real thing

Very easy ordering process. The delivery was extremely quick. I thought that the email wich I received explaining the best way to use in order to get the maximum wear out of the scents was a great idea.The scents are unidentifiable from the real thing and at a fraction of the cost too. I will definitely be buying more.

5
Date of experience: Nov 04, 2025
Kalveena Griffiths
Very pleased will be ordering more…

Very pleased will be ordering more fragrances

5
Date of experience: Nov 04, 2025
JONNY DENNY
Great service and communication

Great service and communication. Will order again, and recommend

5
Date of experience: Nov 03, 2025
Kajsa
I’m very happy for the product and…

I’m very happy for the product and Niamh at the Essence Vault gave me the best service 🌟🌟🌟🌟🌟

5
Date of experience: Nov 03, 2025
Jonathan Heads
Not great

Sadly not good, I preferred a competitor. They all smelled similar and one I know very well smelled nothing like it in my opinion. But that’s just one customers thoughts. I will make sure to use Trustpilot more often to try and save myself the trouble.

1
Date of experience: Nov 03, 2025
Steph
Had a small order issue

Had a small order issue, a sample was packed instead of the bottle! But within a few hours, it was rectified by Sameer and the perfume that was missed was dispatched and on its way! Great service, thank you!

5
Date of experience: Nov 03, 2025
Consumer
my first order was initially lost in…

my first order was initially lost in transit but a member of your team Yaseen was very helpful in getting my order renewed quickly and efficiently.

4
Date of experience: Nov 03, 2025
Jan Eriksen
awesome service by Niamh

Awesome service by Niamh.Such a nice help because the order has not arrived yet.

5
Date of experience: Nov 03, 2025

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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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