Review Time
If I could zero stars I would.The biggest proof that the negative reviews are real is that the company hasn’t reached out to single person on here offering to help.The company and product are a scam. Literally a dropshipping company shipping everything from China when they claim “12 business days” and promote themselves as an Aussie company.I ordered my unit, and a mat, on the 2nd of January and as of January 30? Nothing. I message support and I get some dumb (clearly AI bot) response that uses a stupid amount of dog puns. Last update from the company they use for shipping, that doesn’t allow me to track anything, was it’s left Brisbane, for Townsville on January 17. It’s now January 30th. That’s a 13 hour drive for anyone. I’ll allow that delivery companies need to make stops. But did the unit go back the China to see its family before it’s finally ready to ship? DO NOT BUY FROM THIS COMPANY! Nothing adds up.
Flowzy could do what it states on its website - be helpful. Easy contact, that has not happened. Easy returns, has not happened.
Order was well beyond delivery date, tried to contact Flowzy, nothing. Cancelled order and asked for a refund, nothing. Began the process with PayPal, finally a response. Have been engulfed in platitudes and emojis since but nothing real. Order has arrived and is sitting there waiting to be returned. Was offered a 30% discount to keep it, then 50% discount talk about bribery! Just want to send item back and get a refund! Unless you have lots of time to spare seeking satisfaction from this company, go elsewhere. They do not appear to have any integrity.
Been about a month since ordered.No communication, since I ordered I found many people have all got the same complaint ordered and no item, and no communication. This is not an Australian Company, it’s Chinese it’s definitely not fast shipping.
My senior dog kept dehydrating last year. She is raw and cooked fed so we don't see her drinking a lot anyway, not like a kibble fed dog. Research led me to buy the Flowzy, all 3 of our dogs love it, they all drink more and Athena hasn't been dehydrated this summer. They will even tell us when it needs refilling, they sit by it and refuse to drink out of their previous favourite ceramic bowl. The battery lasts at least a week, we have it set to motion detection. The filters clearly remove gunk. We have even taken it on holidays with us.
Flowzy could do what it states on its website - be helpful. Easy contact, that has not happened. Easy returns, has not happened. Order was well beyond delivery date, tried to contact Flowzy, nothing. Cancelled order and asked for a refund, nothing. Began the process with PayPal, finally a response. Have been engulfed in platitudes and emojis since but nothing real. Order has arrived and is sitting there waiting to be returned. Was offered a 30% discount to keep it, then 50% discount talk about bribery! Just want to send item back and get a refund! Unless you have lots of time to spare seeking satisfaction from this company, go elsewhere. They do not appear to have any integrity.
My order finally arrived after three weeks. I unboxed it and began to charge the power pack when I noticed the top panel section of the power pack was missing. I completed a warranty claim (as insisted by their chat) and emailed support. Three times. They replied to my first email with all manner of warm apology and an emoji, telling me that my case would be prioritised, and they would get back to me as soon as possible with a solution so I can have a fully functioning power pack. I have heard nothing since. I'm now being ghosted. This is pretty clearly a shonky drop-shipper from China, and I dispute that it is an Aussie-run company - unless it is run by scammers. I am also dubious about the number of positive reviews on their website - obviously fake - and even here on Trustpilot. That seems to be $210 down the drain. DO NOT purchase this product from this company
Bowl works really well, and is made from high quality materials. It was easy to put together, and I like the proximity sensor feature, which turns on the flow when pets approach the bowl, saving battery life. I do think a pretty big miss in the design is the lack of a water-level indicator. You have absolutely no idea how much water remains in the bowl, and are forced to remove the top over and over to check. Inevitably water spills, and it's just generally annoying. We live in a hot climate, and a fresh supply of water is a must. This just makes the upkeep of that a little stressful.
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Say goodbye to harmful bacteria and algae. Flowzy is the ultimate solution for your dog's hydration needs. Keep them hydrated, healthy, and happy with Flowzy, ensuring fresh, cool water with every single sip. 🐾💧
🫸 Stops algae & bacteria
❄️ Keeps water cool
💧 Large 7L capacity
🔋 40-day rechargeable battery
🍽️ Dishwasher friendly
🔌 Cord-free & chew-free safety
🌧️ Fully waterproof & outdoor weatherproofSee more
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