thehertfordcarcompany.co.uk

4.7
4.7 Based on 31 reviews

The Hertford Car Company are a family Run business that prides itself on delivering an exceptional customer experience. For fantastic offers and great choice, The Hertford Car Company is your number one second hand car dealer. Based in Bayford, Hertford,...

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Average Rating

4.7

/
5

31 Reviews

5 Star
88%
4 Star
0%
3 Star
3%
2 Star
0%
1 Star
9%

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Review Time

Cecilia Howard
Very pleasant and efficient

Very pleasant and efficient Easy to find.Very helpful

5
Date of experience: Feb 01, 2025
Saul Turner
Great company with excellent staff

Great company with excellent staff. Very friendly and great communication. Pleasure to use the company, highly recommend

5
Date of experience: Dec 12, 2024
Norm Powell
Great experience with this company

Great experience with this company. I dealt with Wes who showed a great product knowledge and fantastic customer service. He went into great detail to make sure I was happy at every step of the sale. Would recommend this company!

5
Date of experience: Sep 28, 2024
FL38
Dirty unprepared Porsche - I had to buy it

Has been looking for a while, spoken to lots of dealers ….found The Hertford Car Company online (appt only) they offer fixed price sales but are competitively priced Went to see a Porsche Macan, they said we have a Low Mileage Cayenne with £20,000 extras …but dirty & unprepared as it had just come into them. I bought it ! The guys were super helpful not pushy and very easy to deal with. Highly recommend them 👍. Ian Puddick

5
Date of experience: Sep 25, 2024
Sanford Wright
Amazing service from all the staff

Amazing service from all the staff, customers service and support,great car I bought ,what most would I say,but I respect and appreciate your hard work,11/10 ,I recommend this company

5
Date of experience: Sep 23, 2024
Cara Parker
Great Pre-Sales but unfortunate onsite.

Great Pre-Sales but unfortunate onsite.Before arriving on-site, I spoke to two people who went through the car I was inquiring about. The salesperson on the phone valued my car, gave a pre-value, spoke about finance and arranged a viewing time.When I arrived on site, the car was not ready, they washed the car in front of me because I was 15 - 20 minutes early. Upon inspection, I noticed the driving wing mirror enclosure was damaged, actually broken and hanging out the grip closure, there was inadequate water in the coolant, below minimum and the battery wasn't even charged to test out the electric motor. So my 1hr 20mins journey was wasted. I spoke to one of the sales team colleagues, he tried to squeeze in the wing mirror, didn't even know about the electric mode on the car and told me there was no battery charge on the car, then said the water coolant was okay.Waste of time, was not helping me at all and didn't seem bothered about the issues on the car.Unfortunate not a great experience, so i sent a polite email declining my interest in purchasing the car and asked for a refund on my reservation.

3
Date of experience: Jul 23, 2024
Fabian Brown
Amazing service from Wes and Ray!

Amazing service from Wes and Ray!They helped me sort out my finance and I was able to drive away on the same day. All around great experience from a professional team.

5
Date of experience: Jun 24, 2024
Oscar
Honest team and great service

I recently bought an Audi Q7 from the team and was impressed by the level of service, honesty and patience. The car was in superb condition and the team was flexible in collecting and dropping me off at the train station during the process. They were able to arrange a competitive finance agreement on site within 20 minutes and then I collected the car at the end of the day after work. Highly recommend the company for luxury used cars. Very happy customer.

5
Date of experience: Jun 12, 2024
Jordie Hughes
I sold my car to The Hertford Car Company

This is slightly different as I sold my car on motorway to The Hertford Car Company. Nick arrived on time had a though look around my Range Rover, took it for a test drive and I had the money which had been agreed in my account within a few minutes. Nick made a comment that the car was in good condition, but when they are finished with it my car would look and feel brand new.Very Professional and Trust worthy, it was an easy experience to work with Nick and his teamThank you

5
Date of experience: Jun 11, 2024
Julius Rogers
Excellent family run business

Excellent family run business. Great selection of cars. Made to feel very welcome, no pressure to purchase. Great experience. Highly recommend.

5
Date of experience: May 10, 2024

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Business Details

  • The Hertford Car Company are a family Run business that prides itself on delivering an exceptional customer experience.

    For fantastic offers and great choice, The Hertford Car Company is your number one second hand car dealer. Based in Bayford, Hertford, The Hertford Car Company, pride themselves on offering a fantastic range of cars to suit every need. Don't delay, visit us, and get the best prices on quality used cars in Hertford.See more

  • email sales@thehertfordcarcompany.co.uk
  • call 01992511311
  • language https://www.thehertfordcarcompany.co.uk

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